Poly Poly+ - 3 Year - Service

The Poly Poly+ - 3 Year Service plan is your ultimate safety net, ensuring business continuity and elevating your collaborative experience. With 24/7 global priority technical support and advance hardware replacement, Poly has your back, allowing you to focus on what matters most—your business. Whether you're using Poly solutions in Microsoft, Zoom, GoTo, or BlueJeans environments, this service plan is tailored to meet your specific needs and maximize your investment.

Key Features of Poly Poly+ - 3 Year Service

• Unlimited Global 24/7 Priority Technical Support: Enjoy peace of mind with around-the-clock access to our expert support team. No matter the time or day, our technicians are ready to assist you with any technical issues you may encounter, ensuring that your collaboration tools are always operational.
• Advance Hardware Replacement: In the event of hardware failure, we will provide you with a replacement unit shipped to your location with pre-paid next-business-day shipping. This feature guarantees minimal downtime, keeping your operations running smoothly.
• Exclusive Professional Services Discounts: Save time and money with exclusive discounts on professional services. Our team of experts can assist with installation, integration, and optimization of your Poly solutions, ensuring you get the most out of your investment.
• Upgraded Access to Premium Software: Elevate your collaborative experience with enhanced access to Poly's premium software solutions. This feature allows your entire enterprise to unlock new capabilities and optimize productivity.
• Three-Year Service Duration: This plan covers you for a full three years, ensuring maximum efficiency and precise results. With Poly Poly+, you can rest assured that your collaboration experience will be seamless.

Technical Details of Poly Poly+ - 3 Year Service

• Service Duration: 3 Years
• Support Type: Unlimited Global 24/7 Priority Technical Support
• Hardware Replacement: Advance replacement with pre-paid next-business-day shipping
• Professional Services Discounts: Yes
• Software Access: Upgraded access to premium software solutions

How to Install Poly Poly+ - 3 Year Service

Installing Poly Poly+ is straightforward. Follow these steps:

1. Purchase the Poly Poly+ - 3 Year Service plan through an authorized Poly reseller or directly from Poly's website.
2. You will receive an activation code and instructions via email.
3. Log into your Poly account and enter the activation code to activate your service.
4. Once activated, you can access priority technical support and other service features immediately.

Frequently Asked Questions

1. What does the Poly Poly+ - 3 Year Service cover?

The service covers unlimited technical support, advance hardware replacement, professional services discounts, and upgraded software access for three years.

2. How do I access technical support?

You can access technical support through the Poly support portal, via phone, or by contacting your Poly account manager.

3. What happens if my hardware fails?

If your hardware fails, you can request an advance replacement, which will be shipped to you next business day at no additional cost.

4. Can I transfer my Poly Poly+ - 3 Year Service to another user?

No, the service is non-transferable and is tied to the original purchaser’s account.

5. What types of discounts are available for professional services?

Subscribers to the Poly Poly+ - 3 Year Service receive exclusive discounts on various professional services, including installation and configuration assistance.