Poly Poly+ - 3 Year - Service ye Iv 4x Camer

PolySKU: 7686175

Price:
Sale price$2,381.19

Description

Experience enterprise-grade reliability with Poly Poly+. Designed for organizations that demand uninterrupted collaboration, this comprehensive 3-year service plan delivers unmatched support, rapid hardware replacement, and strategic discounts to keep your teams connected and productive. Built on Poly’s trusted collaboration platform and enhanced by seamless integrations with leading ecosystem partners, Poly Poly+ is your guarantee of peace of mind—day or night.

  • UNLIMITED, GLOBAL 24X7 PRIORITY TECHNICAL SUPPORT — Access round-the-clock expert assistance no matter where you are. Priority handling ensures quicker resolutions, so your teams stay focused on what matters most: collaboration and results.
  • ADVANCE HARDWARE REPLACEMENT — If a component needs replacing, Poly ships a replacement with pre-paid next-business-day shipping. This minimizes downtime and preserves business continuity, even during critical projects.
  • 3-YEAR SERVICE DURATION — A long-term commitment that aligns with your planning cycles, giving IT and procurement teams predictability and steady performance across the enterprise.
  • EXCLUSIVE PROFESSIONAL SERVICES DISCOUNTS — Save time and money with access to specialized services designed to optimize deployment, integration, and ongoing management. From professional services to tailored support, you get more value from every dollar spent.
  • UNLOCK PREMIUM SOFTWARE ACCESS — Elevate your collaboration experience with upgraded software capabilities, streamlining deployments across the enterprise and enhancing end-user experiences for every team—IT, HR, sales, and operations alike.

Technical Details of Poly Poly+ - 3-Year Service

Technical specifications and coverage details are not provided in the current product data. This section usually includes SKU/UPC identifiers, device compatibility requirements, service level commitments, response times, and included software licenses. If you have the UPC or SKU, please supply it to retrieve the exact specifications from the official specification repository. In the meantime, the described service package encompasses unlimited global 24x7 priority support, advance hardware replacement with prepaid next-business-day shipping, a full 3-year duration, professional services discounts, and premium software access designed to maximize enterprise collaboration outcomes.

How to Install Poly Poly+ Service

Poly Poly+ is a service contract rather than a physical installation, so there are no hardware setup steps required. Activation and onboarding are streamlined to integrate with your existing collaboration environment.

  • Activate through your Poly account: After purchase, log in to the Poly customer portal and associate the Poly Poly+ plan with the devices and users in your organization. This establishes entitlement and ensures support coverage across your fleet.
  • Link to collaboration ecosystems: The service is built to complement your current collaboration tools (such as Microsoft Teams, Zoom, GoTo, and BlueJeans). Ensure these integrations are enabled in your administration portal to optimize coverage and software access across platforms.
  • Assign coverage to devices and users: Map the plan to the appropriate Poly devices (or room systems) and user accounts to guarantee seamless support and replacement eligibility whenever needed.
  • Define service levels and contacts: Specify your preferred point of contact, escalation path, and any regional coverage requirements to tailor the 24x7 support to your organizational structure.
  • Review included software and professional services: Confirm the premium software access and any applicable professional services discounts to maximize value from the plan and ensure a smooth rollout.

Frequently Asked Questions

  • What is Poly Poly+ 3-Year Service? Poly Poly+ is a comprehensive enterprise service plan that provides unlimited 24x7 priority technical support, advance hardware replacement with prepaid next-business-day shipping, a 3-year coverage period, exclusive professional services discounts, and upgraded access to premium software to enhance collaboration across the organization.
  • Does Poly Poly+ cover on-site service? The plan emphasizes global 24x7 remote technical support and advance hardware replacement with prepaid shipping. On-site service availability can depend on regional policy and specific service levels; please check your regional terms for any on-site options.
  • Which products and environments are eligible? The plan is designed to support Poly collaboration devices and systems within an enterprise environment that integrates with leading ecosystems like Microsoft, Zoom, GoTo, and BlueJeans. Exact device eligibility and software licenses are defined in your contract and the specifications section once you have the UPC/SKU details.
  • What is the response time for critical incidents? The service delivers unlimited 24x7 priority technical support, with expedited handling for critical incidents to minimize downtime. Specific response-time targets are defined in your service level agreement and may vary by region and issue type.
  • How do I access the premium software and professional services discounts? Premium software access is included with Poly Poly+, along with exclusive discounts on professional services. Access is granted through the Poly customer portal following activation of the service plan, with details provided in your onboarding materials.
  • How do I initiate a hardware replacement? If a hardware component requires replacement, Poly ships a replacement unit with prepaid next-business-day shipping. You’ll receive tracking and guidance on installation to minimize downtime, ensuring your collaboration workflows remain uninterrupted.

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