Poly Poly+ Onsite Support - Extended Service - 3 Year - Service o X70 And Tc10

PolySKU: 7686640

Price:
Sale price$1,593.53

Description

Protect your Poly system with a proactive, predictable, and deeply dependable service plan designed for busy environments. Poly Poly+ Onsite Support - Extended Service - 3 Year - Service o X70 And Tc10 delivers comprehensive on-site maintenance, rapid parts replacement, and a clear, controlled total cost of ownership. This extended service helps you minimize downtime, maximize performance, and preserve the value of your X70 and TC10 investments. With on-site expert technicians, you gain access to hands-on care, scheduled maintenance, and a service framework that keeps your communication solutions running smoothly—no surprises, just steady performance and peace of mind.

  • Next-business-day on-site response ensures your critical systems are addressed quickly, reducing downtime and keeping operations running smoothly even during peak periods.
  • Comprehensive Parts & Labor coverage means you won’t face unexpected repair bills; parts replacement and skilled labor are included as needed to restore performance.
  • Three-year service duration provides long-term protection and dependable reliability for your X70 and TC10 deployments, safeguarding your investment over the life of the devices.
  • On-site maintenance delivers proactive care where you need it most, helping to prevent issues before they impact productivity while extending the life of your hardware.
  • Transparent, predictable total cost of ownership makes budgeting easier, with a single, clear agreement that covers service, response, and maintenance over the full term.

Technical Details of Poly Poly+ Onsite Support - Extended Service - 3 Year - Service o X70 And Tc10

UPC / SKU: Not provided in the available source content

  • Service duration: 3 years from activation, providing extended protection beyond standard warranty periods.
  • Coverage scope: On-site maintenance, complete Parts & Labor coverage, and replacement of failed components as required to restore operation.
  • Response time: Next Business Day on-site service, prioritizing rapid resolution and minimizing downtime.
  • Supported devices: Poly X70 and TC10 systems, ensuring specialized, device-specific care from trained technicians.
  • What’s included: On-site diagnosis, parts supply as needed, labor for installation and repair, and on-site verification of system performance after service.
  • Travel and logistics: On-site service includes travel to the customer location as part of the standard coverage terms.

How to install Poly Poly+ Onsite Support - Extended Service - 3 Year - Service o X70 And Tc10

  • Step 1: Confirm eligibility and enrollment. Verify that your Poly X70 or TC10 is enrolled in the Poly Poly+ Onsite Support plan for the full 3-year term and that the intended site is within the service coverage area.
  • Step 2: Schedule the service window. Coordinate with your Poly authorized service provider to select a convenient maintenance window that aligns with your business operations and peak usage times.
  • Step 3: Prepare device and documentation. Gather device serial numbers, current warranty information, and any recent issue details to help the technician arrive with the right parts and expertise.
  • Step 4: On-site assessment and validation. The technician conducts a thorough on-site assessment, documents findings, and confirms the scope of required parts and labor before proceeding.
  • Step 5: Execute and verify. The technician installs any necessary parts, completes maintenance tasks, tests system functionality, and confirms that performance meets expected specifications before leaving.

Frequently asked questions

  • Q: What does Poly Poly+ Onsite Support - Extended Service cover?
    A: It provides on-site maintenance, parts and labor coverage, and a Next Business Day response for the Poly X70 and TC10 devices over a 3-year period, helping you maintain peak performance with predictable costs.
  • Q: How long is the service term?
    A: The service is valid for three years from the activation date, offering extended protection beyond standard warranties.
  • Q: Which products are eligible?
    A: The plan covers Poly X70 and TC10 systems, with dedicated on-site technicians trained to service these models.
  • Q: What is the typical response time?
    A: Next Business Day on-site response is the standard, designed to minimize downtime and expedite a return to full operation.
  • Q: Are parts and labor included?
    A: Yes. Parts replacement and labor are covered under the plan, ensuring that qualified technicians can perform necessary repairs with approved components.
  • Q: Is travel included?
    A: Travel to your location is included as part of the on-site support coverage, so there are no unexpected travel charges for covered incidents.

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