Poly Poly+ Partner - Extended Service - 1 Year - Service Hw For (50)1080p30

PolySKU: 7685966

Price:
Sale price$2,313.65

Description

Protect your Poly Poly+ Partner deployment with a comprehensive, year-long Extended Service plan designed to keep mission-critical 1080p30 setups running at peak performance. This service delivers reliable, enterprise-grade support, fast responses, and hassle-free hardware exchange to minimize downtime and maximize productivity. With email-based assistance for dependable, timely care, a robust service depot network, and Next Business Day advanced hardware replacement, you gain peace of mind that issues will be resolved quickly and efficiently. Tailored for organizations deploying up to 50 units of 1080p30 configurations, the Poly Poly+ Partner Extended Service is a smart investment to safeguard your technology investment and sustain smooth operations across your team.

  • 1-year extended service with depot-based support, designed for Poly Poly+ Partner devices and deployments.
  • Email support included for dependable, trackable communication and rapid issue resolution.
  • Service Depot provides fast, reliable, and cost-effective maintenance and repairs to minimize downtime.
  • Next Business Day Advanced Hardware Replacement ensures replacement hardware is shipped promptly to keep systems online.
  • Supports up to 50 units of 1080p30 configurations, with coverage aligned to mid- to large-scale Poly deployments.

Technical Details of Poly Poly+ Partner - Extended Service - 1 Year - Service Hw For (50)1080p30

  • Service Type: Extended service with service depot repair and exchange capabilities.
  • Coverage Period: 1 year from activation, with renewal options through the Poly Partner program.
  • Response Time: Next Business Day hardware replacement to minimize disruption and maintain system uptime.
  • Support Channel: Email support included as a primary channel for issue reporting and status updates.
  • Hardware Replacement: Advanced replacement service to get spare parts or a replacement unit on site quickly.
  • Eligibility and Scale: Intended for Poly Poly+ Partner hardware deployments, supporting up to 50 units of 1080p30 configurations.
  • Activation and Administration: Requires enrollment in the Poly Partner service portal with device details for activation and ongoing management.

How to Install Poly Poly+ Partner - Extended Service - 1 Year - Service Hw For (50)1080p30

  • Prepare device information: Gather serial numbers, model names, and the total unit count (up to 50 units of 1080p30) to ensure accurate service alignment.
  • Register in the Poly Partner portal: Log in to your partner account and enter the device details to initiate enrollment in the 1-year Extended Service plan.
  • Choose the coverage level: Select the 1-year Extended Service option and confirm the Depot/Exchange terms, including Next Business Day replacement.
  • Configure support channels: Ensure email contact details are up to date so you receive timely alerts, status updates, and replacement notifications.
  • Plan for hardware exchanges: If a replacement is required, generate the RMA and prepare the shipment with proper packaging and labeling to enable fast Next Business Day delivery.

Frequently asked questions

  • Q: What does the Poly Poly+ Partner Extended Service include? A: It provides email support, access to a service depot, and Next Business Day advanced hardware replacement for eligible Poly Poly+ Partner devices, with a 1-year coverage period from activation.
  • Q: How quickly does Next Business Day replacement occur? A: Replacements are aimed to arrive on the next business day in most regions, subject to carrier, location, and service availability.
  • Q: How do I activate this service? A: Activation is completed through the Poly Partner portal. You will typically register your devices (serial numbers, models, and quantity) and select the 1-year Extended Service plan during setup.
  • Q: How many devices are covered under this plan? A: The plan is designed to cover up to 50 units of 1080p30 configurations, with eligibility determined by the terms of the Poly Partner program.
  • Q: Is email support sufficient for urgent issues? A: Email support provides dependable issue tracking and timely responses. For urgent field disruptions, the Next Business Day replacement option is designed to minimize downtime.
  • Q: Can the service be customized or upgraded? A: Yes. Contact your Poly Partner account representative to discuss potential upgrades or adjustments to fit evolving deployment needs and scale.

Customer reviews

(0)

0 Out of 5 Stars


5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0


Showing - Of Reviews


You may also like

Recently viewed