Description
The Poly Poly+ Partner - Extended Service - 3 Year - Service is designed to provide you with unparalleled peace of mind, ensuring that your experience with Poly products is smooth and hassle-free. This extended service plan offers comprehensive support and rapid response solutions to keep your equipment running at its best.
- Extended Coverage: With a 3-year service duration, you can enjoy maximum dependability and security for your Poly products, allowing you to focus on your work without worrying about unexpected issues.
- Email Support Service: Gain access to dedicated email support that helps you navigate any mishaps or challenges you may encounter, ensuring you receive timely assistance whenever you need it.
- Service Depot Reliability: The service depot provides fast and reliable support, offering cost-effective solutions to any service needs you might have during the lifecycle of your equipment.
- Next Business Day - Advance Hardware Replacement: Enjoy the convenience of a next business day hardware replacement service, ensuring minimal downtime and maximum productivity.
- Confidence in Results: With this extended service plan, you can be confident that your devices will perform at their best, supporting your professional needs effectively.
Technical Details of the Product
- Service Type: Extended Service Plan
- Duration: 3 Years
- Support: Email support and service depot assistance
- Replacement: Next Business Day - Advance Hardware Replacement
- Response Time: Rapid response for efficient service
How to Install
To activate your Poly Poly+ Partner - Extended Service, simply register your service plan through the Poly website or contact customer support to ensure all necessary details are processed. It's crucial to have your product's serial number handy during registration. After activation, you will receive confirmation and guidelines on how to access email support and the service depot easily.
Frequently Asked Questions
- What does the Extended Service cover? The service covers hardware replacements, email support, and access to the service depot for repairs and maintenance.
- How do I contact email support? You can contact email support through the designated support email provided upon activation of your service plan.
- What is the process for hardware replacement? If a replacement is necessary, simply contact the support team, and they will guide you through the process for next business day replacement.
- Can I transfer this service plan to another device? The service plan is typically tied to the original device and cannot be transferred unless specified by Poly's customer service.
- What if I encounter issues outside of normal service hours? Email support is available 24/7, so you can reach out for assistance at any time, and the team will respond during regular business hours.
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