Description
Poly Poly+ with FRU Replace and Destroy Extended Service - 1 Year - Studio X is a premium protection plan designed to safeguard your Poly Poly+ devices and Fru Studio X workflows. This extended service combines field-replaceable-unit (FRU) replacements with a secure destruction policy to maintain compliance, protect data, and preserve the long-term value of your hardware. With Service Depot logistics, you gain rapid diagnostics, fast parts fulfillment, and minimal downtime that keeps teams productive in creative studios, conference rooms, and collaboration spaces. The 12-month coverage offers predictable budgeting, enabling you to plan hardware refresh cycles, asset disposition, and ongoing support without surprise costs. Whether your operation centers on high-stakes client engagements, creative collaboration, or critical conferencing, this Extended Service is engineered to maximize uptime, protect data integrity, and ensure the ongoing reliability of your Poly Poly+ and Fru Studio X ecosystems.
- Next Business Day - Advance Hardware Replacement ensures rapid shipment of replacement FRUs, minimizing downtime and keeping Poly Poly+ and Fru Studio X environments productive during critical operations.
- FRU Replace and Destroy provides fast, secure replacement of field-replaceable units while disposing of obsolete components in a compliant, data-safe manner—helping you meet asset disposition policies and data-security requirements.
- Service Depot-based logistics delivers proactive diagnostics, streamlined parts fulfillment, and rapid returns-to-service, reducing repair time and supporting uninterrupted collaboration across teams.
- Email support included for convenient troubleshooting, policy clarification, scheduling, and asset disposition coordination with knowledgeable technicians when you need help most.
- 12-month extended coverage with predictable costs supports budgeting for hardware refreshes, proactive maintenance, and steady performance across the full lifecycle of Poly Poly+ devices and Fru Studio X workflows.
Technical Details of Poly Poly+ with FRU Replace and Destroy - Extended Service - 1 Year - Service + Fru Studio X
- Service Type: Extended Service with FRU Replace and Destroy
- Coverage Duration: 1 Year from activation date
- Replacement Window: Next Business Day - Advanced Hardware Replacement
- Delivery Channel: Service Depot-based logistics for rapid turnaround
- Support Channel: Email support included for troubleshooting and coordination
- Asset Compatibility: Designed to complement Poly Poly+ devices and Fru Studio X workflows
how to install Poly Poly+ with FRU Replace and Destroy - Extended Service - 1 Year - Service + Fru Studio X
- Step 1: Verify eligibility and product registrations. Confirm that your Poly Poly+ devices and Fru Studio X assets are enrolled in the Extended Service program and that you have the correct purchase or activation documentation handy.
- Step 2: Activate the Extended Service. Access your service portal or contact your account representative to initiate coverage, ensuring activation is tied to the correct asset serials and SKUs.
- Step 3: Validate coverage and asset records. Review your asset inventory, confirm that FRU parts are listed, and ensure disposal policies align with your company’s data-safety requirements.
- Step 4: Schedule FRU replacements. When a component requires replacement, initiate a service ticket through Service Depot, coordinate shipping, and prepare affected assets for secure handling and disposal if applicable.
- Step 5: Monitor status and renew. Track repair timelines, receive confirmations via email, and plan renewal or extension as you approach the end of the 12-month term to maintain continuous protection.
Frequently asked questions
- Q: What is included in Poly Poly+ FRU Replace and Destroy Extended Service for 1 Year? A: The plan includes field replaceable unit replacements, secure destruction of obsolete components, Service Depot logistics for rapid diagnostics and parts fulfillment, Next Business Day - Advance Hardware Replacement, and email-based support for 12 months, providing proactive protection for your Poly Poly+ devices and Fru Studio X workflows.
- Q: What does FRU Replace and Destroy mean for asset disposition? A: FRU Replace and Destroy combines swift hardware refresh with compliant disposal, ensuring obsolete parts are disposed of securely and in accordance with data-safety and environmental policies, protecting your data and regulatory posture.
- Q: How does the Next Business Day replacement work? A: If a component fails or is detected as defective, a replacement is prioritized to ship the next business day, so you can minimize downtime and restore services for Poly Poly+ and Fru Studio X users promptly.
- Q: Is email support available, and what kind of help can I expect? A: Yes. Email support provides troubleshooting guidance, policy clarifications, replacement scheduling, and assistance coordinating asset disposition with Poly-certified technicians dedicated to keeping your environment running smoothly.
- Q: How long is the coverage period, and can I renew? A: The extended service covers 1 year from activation, with options to renew or upgrade as you plan hardware refresh cycles and ongoing support for your Poly Poly+ and Fru Studio X ecosystems.
Customer reviews
Showing - Of Reviews
