Description
Elevate the reliability and lifecycle management of your Poly Poly+ deployment with the Poly With Fru Replace And Destroy Extended Service – 1 Year Studio X. This comprehensive service plan combines proactive depot-based maintenance with fast Next Business Day hardware replacements, secure FRU swaps, and seamless Fru Studio X integration. Designed to help you achieve predictable total cost of ownership, minimize unplanned downtime, and keep mission-critical workloads running smoothly, this 1-year Extended Service is a trusted partner for your Poly Poly+ environment. Enjoy predictable budgeting, rapid issue resolution, and a streamlined asset lifecycle that supports data hygiene and environmental compliance, all while staying tightly aligned with Fru Studio X workflows.
- Next Business Day hardware replacement ensures rapid response and replacement for any serviced component, helping minimize downtime and keep operations on track even during peak workloads.
- FRU Replace and Destroy delivers quick, field-replaceable unit swaps while securely destroying replaced parts, reinforcing asset lifecycle compliance and data hygiene across your IT environment.
- Depot-based maintenance uses a broad depot network to shorten repair cycles, reduce travel time, optimize inventory, and lower service disruption to your daily IT operations.
- Email support provides direct access to skilled Poly professionals for fast troubleshooting, guidance, and problem resolution without long phone queues, integrating smoothly with your team’s workflow.
- Fru Studio X integration ensures seamless compatibility with Fru Studio X workflows, enabling centralized management, monitoring, and performance optimization of both Poly Poly+ hardware and Fru Studio X software.
Technical Details of Poly Poly+ with FRU Replace and Destroy - Extended Service - 1 Year
- Warranty/Service Duration: 1 Year
- Service Model: Extended Service with FRU Replace and Destroy
- Response Time: Next Business Day - Advance Hardware Replacement
- Support Channel: Email Support included
- Coverage Type: Service Depot-based maintenance and replacements
- Compatibility: Poly Poly+ devices and Fru Studio X workflows
- UPC/SKU: Not provided
how to install Poly Poly+ FRU Replace and Destroy Extended Service
- Step 1 — Confirm eligibility: Verify your Poly Poly+ devices are compatible with the Extended Service plan and that Fru Studio X is part of your deployment for seamless integration.
- Step 2 — Activate the plan: Initiate enrollment with Poly support by providing the device model, serial numbers, and location. Activation sets up your 1-year coverage and associates FRU Replace and Destroy workflows with your assets.
- Step 3 — Configure notifications and response preferences: Establish preferred contact methods (email) and set expectations for Next Business Day replacements, ensuring your team receives timely updates during incidents.
- Step 4 — Prepare for FRU replacements and destruction: Maintain asset inventory and data hygiene documentation. When a component requires service, Poly will perform FRU swaps and securely destroy the replaced parts according to policy, with documentation retained for audit and compliance.
- Step 5 — Validate Fru Studio X integration: After each service event, run a quick validation to ensure Poly Poly+ hardware and Fru Studio X workflows remain aligned, monitor performance, and verify that management dashboards reflect updated status and health indicators.
Frequently asked questions
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Q: What exactly is included in the Poly Poly+ FRU Replace and Destroy Extended Service – 1 Year?
A: The plan includes proactive depot-based maintenance, Next Business Day advance hardware replacement, field-replaceable unit (FRU) swaps with secure destruction of replaced parts, comprehensive email support, and seamless integration with Fru Studio X, all delivered for a 12-month period to help manage total cost of ownership and reduce downtime. -
Q: How fast are hardware replacements delivered?
A: Replacements are provided on a Next Business Day basis, ensuring rapid recovery and minimizing disruption to your operations. -
Q: Is on-site service available under this plan?
A: This offering emphasizes depot-based maintenance and Next Business Day hardware shipments. On-site service is not described as part of this plan, but depot-based responses are designed to minimize travel and downtime. -
Q: What happens to the replaced FRUs?
A: Replaced faulty parts are securely destroyed as part of the FRU Replace and Destroy process, supporting asset lifecycle management, data hygiene, and environmental compliance. -
Q: How does this plan interact with Fru Studio X?
A: The Extended Service is designed to integrate smoothly with Fru Studio X workflows, ensuring compatibility, streamlined management, monitoring, and performance optimization for both Poly Poly+ hardware and Fru Studio X software. -
Q: How do I get support if I have a problem?
A: You have comprehensive email support included with the plan, enabling direct access to Poly specialists for troubleshooting, guidance, and resolution without long wait times.
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