Poly Voyager Focus 2: Microsoft Teams Certified USB-C Headset with USB-C/A Adapter (TAA)

The Poly Voyager Focus 2 is a purpose-built, teams-optimized wireless headset designed for busy professionals who demand crystal-clear calls, reliable connectivity, and all-day comfort. With Microsoft Teams certification, USB-C compatibility, and an included USB-C to USB-A adapter, this headset is ready to power your collaboration across modern devices and established workstations alike. The durable, enterprise-grade design, combined with Poly’s renowned call quality and noise management, makes the Voyager Focus 2 an ideal companion for remote work, hot-desking, contact centers, and corporate offices. If your teams communicate with clients, colleagues, or customers daily, this headset helps you stay present in the conversation with minimal distractions, so you can focus on the task at hand.

• Microsoft Teams Certified for seamless collaboration. The Voyager Focus 2 is specifically tuned to deliver optimal audio and control experience inside Teams, including one-touch call management, mute, and presence awareness. This certification ensures you get consistent performance with Teams calls, meetings, and collaboration features so you can stay in the flow without fumbling with settings.
• Versatile Connectivity designed for today’s mixed-device environments. It uses a USB-C connection for modern laptops and devices, ensuring a fast, reliable digital link. The bundle includes a USB-C to USB-A adapter, enabling plug-and-play compatibility with older PCs and desktops that still rely on USB-A ports. The result is a single headset that covers a broad ecosystem without requiring multiple setups.
• All-Day Comfort and Durability engineered for long meetings and extended wear. The Voyager Focus 2 features soft, cushioned ear pads and an adjustable headband, distributing weight evenly for comfortable hours-long use. Its lightweight, rugged construction stands up to daily office life, travel between meetings, and the hustle of busy teams, while maintaining an unobtrusive profile on video calls.
• Crystal-Clear Audio with Noise Reduction for professional communication. The headset delivers high-fidelity audio to you and clear, natural-sounding speech to others on the call. A noise-canceling microphone helps reduce ambient noise, making it easier for teammates to hear you clearly even in bustling environments. The combination of reliable drivers and microphone technology ensures you come through loud and clear, whether you’re presenting, coaching, or collaborating in a group room.
• Enterprise-Grade Security and Compliance with TAA compliance. This headset is built to meet business procurement requirements, including for government and enterprise deployments. The combination of Teams certification, robust hardware, and compliance support makes Voyager Focus 2 a dependable choice for organizations that prioritize reliability, security, and measurable performance in daily communications.

Technical Details of Poly Voyager Focus 2 Microsoft Teams Certified USB-C-C Headset + USB-C/A Adapter TAA

• Certification: Microsoft Teams Certified for optimized collaboration and compatibility with Teams calls and meetings.
• Connectivity: USB-C headset with an included USB-C to USB-A adapter for broad compatibility across devices and ports.
• Compliance: TAA (Trade Agreement Act) compliant for government and enterprise procurement.
• Form Factor: Wireless, over-ear headset with adjustable headband and cushioned ear cushions designed for comfort during long sessions.
• Microphone: Noise-canceling microphone to minimize background noise and improve voice clarity on calls.
• Accessories Included: USB-C dongle for 2.4 GHz wireless connectivity and the USB-C/A adapter for USB-A devices, ensuring versatile setup options.

how to install Poly Voyager Focus 2 Microsoft Teams Certified USB-C-C Headset + USB-C/A Adapter TAA

Setting up the Voyager Focus 2 is fast and straightforward, designed to get you into calls with minimal downtime. Follow these steps to deploy the headset across your devices and teams:

1) Charge and power on: Start by connecting the headset to a power source using the included USB-C cable if the device is shipped uncharged. Ensure it powers on and the LED indicators confirm it is ready.

2) Connect the USB-C dongle or USB-A adapter: Plug the USB-C dongle into your computer or device. If you are using a device with only USB-A ports, attach the provided USB-C to USB-A adapter and then connect the dongle or headset to the adapter as needed. This establishes the 2.4 GHz wireless connection, which often provides stable, low-latency audio during calls.

3) Put the headset in pairing mode (if needed): If you’re connecting via Bluetooth or a secondary pairing method, place the headset into pairing mode and follow the on-screen prompts on your computer or device to complete the pairing. Once paired, the device should recognize the Voyager Focus 2 as an audio input and output option.

4) Configure audio in the operating system: Open your computer’s sound settings and select the Poly Voyager Focus 2 as both the default microphone and the default speaker (or headset) device. This ensures your calls route through the headset automatically. If your system supports it, enable call-control features directly from the headset to minimize tab-switching during meetings.

5) Configure Teams: Open the Microsoft Teams app and navigate to Settings > Devices. Choose Poly Voyager Focus 2 as the audio device for both Speaker and Microphone. If you use Teams for meetings or calls, you can also configure the headset for hands-free operation during conference sessions. Consider enabling any Teams-specific features that optimize voice clarity and background noise suppression.

6) Install optional software: For further customization, you can install Poly Lens or Poly’s companion software to update firmware, adjust equalization, mic sensitivity, and headset behavior. The software provides a centralized way to monitor battery life, enable firmware updates, and fine-tune controls to fit your workflow.

7) Optimize for your environment: If you’re in a noisy office, enable any available noise-reduction features and keep the microphone close to your mouth to maximize voice pickup. Test call quality with a colleague to verify that background sounds are minimized and your voice comes through clearly. Save your preferred settings in the software for quick recall on future calls.

8) Maintenance and care: Wipe the ear cushions with a soft, dry cloth after extended use to extend comfort and hygiene. Store the headset in a safe place when not in use and avoid placing heavy objects on the headband to prevent misalignment. Regular firmware updates can improve compatibility and feature performance, so check for updates periodically.

With these steps, you’ll have a streamlined setup that leverages the Voyager Focus 2’s Teams optimization, USB-C compatibility, and the included adapter to cover every corner of your device ecosystem. The result is a flexible and dependable headset ready for professional calls, collaborative sessions, and focused work across a range of environments.

Frequently asked questions

Q: Is the Poly Voyager Focus 2 truly Microsoft Teams Certified? A: Yes. The headset is specifically certified to work with Microsoft Teams, delivering integrated call controls and optimized audio performance to improve collaboration within Teams meetings and calls.

Q: What connectivity options are included? A: The package includes a USB-C headset and a USB-C to USB-A adapter. This ensures compatibility with modern USB-C devices and legacy USB-A ports, enabling plug-and-play use across a wide range of laptops and desktops.

Q: Does this headset support wireless use beyond the USB dongle? A: The Voyager Focus 2 is designed for wireless communication, including a USB-C wireless dongle for 2.4 GHz connectivity. The included adapter and headset are configured to provide a reliable wireless link, with Teams-certified performance for calls and meetings.

Q: Is the device suitable for government procurement or enterprise deployments? A: Yes. The headset is TAA compliant, which aligns with procurement requirements for government and enterprise environments, providing reliability, security, and consistent performance across deployments.

Q: What about comfort and durability for long hours? A: The Voyager Focus 2 uses cushioned ear pads and an adjustable headband to distribute weight evenly, delivering comfortable wear during extended calls and meetings. Its durable construction is designed for daily office and remote-work use, with materials selected to withstand frequent handling and movement.

Q: Are there software options to customize audio and firmware? A: Yes. Poly Lens and related software offer firmware updates, speaker/mic tuning, and device management features that help tailor the headset to your voice and environment, ensuring optimal performance as your software and hardware ecosystems evolve.