Poly VVX 350 IP Phone – Corded, Desktop or Wall Mountable, Black

The Poly VVX 350 IP Phone is the cornerstone of efficient, professional communication for modern businesses. Designed to handle high-volume call environments without sacrificing audio quality or ease of use, this corded desk phone delivers reliable performance, crisp conversations, and a streamlined user experience. It blends enterprise-grade features with a straightforward interface, making it the ideal choice for reception desks, call centers, departments, and executive suites that demand clarity, speed, and dependable uptime. With its versatile mounting options and robust construction, the VVX 350 integrates seamlessly into busy workspaces, helping teams stay organized, productive, and responsive.

Engineered to support a fast-paced workflow, the VVX 350 offers multi-line capabilities, flexible call handling, and quick access to critical functions. The phone’s responsive display, intuitive navigation, and programmable keys empower agents and managers to manage calls, messages, and presence efficiently. The result is shorter call times, reduced hold periods, and an overall improvement in customer satisfaction. Whether you’re routing inbound inquiries, coordinating customer support, or handling internal communications, the VVX 350 provides a dependable platform that scales with your organization’s needs.

Audio quality is a core strength of Poly’s VVX line, and the 350 continues that tradition with clear, natural sound across conversations. Wideband high-definition voice, acoustic echo cancellation, and advanced noise reduction work together to minimize distortion and fatigue during extended calls. In busy office environments, that means conversations remain intelligible even when the background noise is elevated. The device supports reliable call management features that help teams segment, prioritize, and route calls efficiently, keeping the right person on the line at the right time. The combination of durability, sound quality, and ease of use makes the VVX 350 an essential asset for teams who rely on consistent, professional communication every day.

Adaptability is another key strength. The VVX 350 is built to work with a wide range of UC platforms and IP telephony systems, ensuring compatibility with the tools your organization already uses. Its flexible configuration options simplify deployment across different departments or locations, while its compact footprint and wall-mount capability help preserve valuable desk space. This makes the VVX 350 suitable for both traditional desk setups and more space-constrained environments, enabling a clean, organized workspace without compromising on features or performance. For IT teams, the phone’s manageability and interoperability translate into smoother provisioning, fewer support tickets, and faster rollout across teams.

Durability and reliability are embedded in the design. The VVX 350 is built to withstand the rigors of a busy office, with a sturdy chassis, high-quality handset, and dependable network connectivity. The device supports straightforward maintenance and firmware updates, helping it stay current with evolving communications standards. This reliability translates into less downtime and more consistent performance for front-line staff and back-office users alike. In short, the VVX 350 is crafted to deliver steady, long-term value for organizations that depend on steady, uninterrupted communications to drive customer engagement and internal collaboration.

• Crystal-clear HD audio with Poly HD Voice technology for natural, intelligible conversations across every call.
• Six-line support and extensive call handling features with programmable keys for rapid access to favorites, speed dials, and shared lines.
• Flexible deployment options: desktop use or wall-mountable design to optimize workspace layouts and improve ergonomics.
• Reliable network connectivity with dual Ethernet ports and PoE support for simple, streamlined installation and uptime.
• User-friendly interface with a bright display, intuitive navigation, and easy integration with existing UC platforms for seamless deployment.

Technical Details of Poly VVX 350 IP Phone

• Specifications are not listed in this document. For complete technical details, refer to the official product specifications from your supplier’s catalog or the authorized distributor portal.

How to install Poly VVX 350 IP Phone

• Choose your mounting option: place the phone on a desk in a central, convenient location or attach it to a wall mount to free desk space and improve accessibility for shared workstations.
• Connect to the network: plug the RJ-45 Ethernet cable into the device’s network port. If your environment supports Power over Ethernet (PoE), you can power the phone directly from the network switch without a separate power adapter.
• Power up: if PoE is not available, connect the included power adapter to power the VVX 350. Wait for the device to boot and display the home screen.
• Configure your account: access the device’s settings from the on-screen menu or through your UC platform’s provisioning system. Enter SIP credentials or obtain configuration via DHCP or a central provisioning server as required by your environment.
• Optimize call features: customize the nine or more programmable keys, set up speed dials, call appearance options, voicemail access, and presence indicators. If your organization uses a specific UC platform, verify compatibility and configure features such as call transfer, conference, and park/hold as needed.
• Test and adjust: place test calls to validate audio quality, network stability, and feature access. Adjust ringer, ringtone volume, speaker volume, and handset levels to comfortable levels for your users. Ensure accessibility for users who will be sharing the device across shifts or departments.
• Finalize placement: ensure the cord length is comfortable for desk use and pedals or headsets (if applicable) are compatible with the device. If wall mounting, secure the unit to the wall and confirm tilt or orientation settings suit the user’s preference.

Frequently asked questions

• What is the Poly VVX 350 best used for? The VVX 350 is ideal for high-volume call environments, including reception areas, help desks, customer service teams, and departments that require reliable, clear voice communication, easy call handling, and quick access to essential features.
• Does the VVX 350 support multiple lines? Yes. It supports multiple lines, enabling users to manage several calls efficiently. This is particularly useful for roles that juggle inbound queues, extensions, and conferencing within a single device.
• Can the VVX 350 be mounted on a wall? Yes. The unit is designed to be desktop- or wall-mounted, allowing flexible placement to suit workspace layouts and to maximize desk area for other equipment or documentation.
• What are the power options? The phone can be powered via Power over Ethernet (PoE) or with an optional external power adapter, depending on your network infrastructure and preference.
• Is the VVX 350 compatible with major UC platforms? The VVX 350 is designed for broad interoperability with common UC platforms and IP telephony systems, simplifying deployment in mixed environments and ensuring compatibility with your existing communications ecosystem.
• How do I customize keys and features? You can customize programmable keys, speed dials, and line appearances directly on the device or through your centralized provisioning system, enabling quick access to the most-used functions.
• What kind of audio quality can I expect? Expect high-definition voice with features like wideband audio and noise reduction for clear conversations, even in moderately noisy office environments.