Poly VVX EM50 Phone Expansion Module

PolySKU: 7661924

Price:
Sale price$260.50

Description

Poly VVX EM50 Phone Expansion Module

The Poly VVX EM50 Phone Expansion Module is the essential upgrade for busy professionals who need to manage multiple calls with speed and precision. Designed to sit alongside Poly VVX desk phones, this expansion module adds a substantial set of programmable keys that expand your control over calls, presence, and collaboration. With 60 dedicated keys spread across four pages, the EM50 delivers an organized, scalable solution for receptionists, sales teams, technical support, and contact centers alike. The result is faster call routing, improved customer response times, and a more efficient workflow, all without cluttering your desk or forcing you to memorize a multitude of shortcuts. Built to withstand the rigors of daily office life, the EM50 blends seamlessly with the VVX ecosystem, providing a professional, productive, and highly reliable voice communications experience.

  • 60 programmable keys across four pages (20 keys per page) give you abundant space for line appearances, speed dials, BLF indicators, call controls, and frequently dialed numbers, making it easier to handle high call volumes without switching between screens.
  • Dual-color LED indicators for each key provide immediate status feedback—whether a line is busy, idle, ringing, or on hold—so you can respond quickly and accurately to every call.
  • Designed for quick, plug‑and‑play setup with Poly VVX IP phones, the EM50 connects via USB and is powered by the host phone, eliminating the need for a separate power adaptor and minimizing desk clutter.
  • Four-page navigation lets you organize keys by function, department, or workflow, enabling you to curate a personalized control surface that mirrors your daily tasks and team processes.
  • Robust, compact design keeps your workspace clean while providing enterprise-grade call handling capabilities—ideal for busy reception areas, help desks, sales floors, and distributed teams that rely on quick access to key contacts and lines.

Technical Details of Poly VVX EM50 Phone Expansion Module

  • Compatibility: Works with Poly VVX Series IP phones to extend call handling capabilities.
  • Keys and LEDs: 60 programmable keys with dual-color LEDs for clear, at-a-glance status indications.
  • Pages: Four pages (20 keys per page) to enable flexible organization of keys and functions.
  • Connection: USB 2.0 connection to the supported VVX desk phone; powered by the host device (no external power supply required).
  • Form factor: Compact, desk-friendly module designed to sit alongside compatible VVX phones for a seamless, integrated look.

How to install Poly VVX EM50 Phone Expansion Module

  • Unpack the EM50 and locate the included USB cable and mounting accessories.
  • Power on your Poly VVX phone if it is not already on, then locate the USB port on the top or side of the VVX model you are using.
  • Connect one end of the USB cable to the VVX phone’s USB port and the other end to the EM50’s USB input; ensure the module is properly aligned and seated to avoid loose connections.
  • Snap or rest the EM50 on the top edge of the VVX phone or position it in a stable location on your desk, depending on your workspace setup and model compatibility.
  • Once connected, the VVX phone should recognize the expansion module automatically. Use the phone’s user interface to configure the expansion keys, assign lines, BLF, speed dials, and other functions across the four pages.
  • Test a few keys to confirm proper operation, switch between pages as needed, and customize labeling to reflect your team’s workflow for quick, intuitive access.

Frequently asked questions

  • What is the Poly VVX EM50 used for? The EM50 adds a large, expandable set of programmable keys to Poly VVX desk phones, enabling faster call handling, presence monitoring, BLF (Busy Lamp Field), speed dialing, and efficient management of multiple lines and extensions.
  • How many keys does the EM50 provide? The module provides 60 programmable keys across four pages, allowing comprehensive organization of lines, contacts, and features in a compact form factor.
  • Does the EM50 require an external power source? No. The EM50 is powered through the host VVX phone via the USB connection, keeping setup simple and reducing desk clutter.
  • Is the EM50 compatible with all VVX models? The EM50 is designed for use with Poly VVX Series IP phones. Check compatibility with your specific model in the Poly VVX product documentation or your reseller’s specification sheet.
  • Can I customize the keys and pages? Yes. Each key can be configured for line appearance, BLF status, speed dial, call transfer, park, pickup, conferencing, or other phone features. You can switch between pages to access different groups of keys, enabling a tailored workflow for different tasks or teams.

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