Printronix Service/Support - 2 Year - Service

Ensure your Printronix printer remains operational and performs at its best with the Printronix Service/Support - 2 Year - Service. This comprehensive maintenance plan is designed to provide you with peace of mind and reliable printer support. With on-site service and physical maintenance included, you can trust that your printing needs are well taken care of for two full years.

• On-Site Service: Enjoy the convenience of on-site support from skilled technicians who understand your specific printer model and can quickly diagnose and resolve issues at your location.
• Extended Coverage: Protect your investment with a full two years of service coverage that minimizes downtime and keeps your operations running smoothly.
• Physical Maintenance: Benefit from regular physical maintenance checks, ensuring your printer remains in top condition and reducing the likelihood of unexpected repairs.
• Expert Support: Gain access to knowledgeable support staff who can provide assistance on troubleshooting, repairs, and general queries to enhance your printing experience.
• Cost-Effective Solution: Save on potential repair costs and service fees with a prepaid plan that covers various service incidents, providing you with a clear budget for maintenance.

Technical Details of the Product

• Service Type: On-site service and support
• Duration: 2 years from the date of purchase
• Coverage: Includes physical maintenance, parts replacement, and technical support
• Response Time: Typically within 24 hours for on-site service requests
• Eligibility: Applicable for specific Printronix printer models only

How to Install

To activate the Printronix Service/Support - 2 Year - Service, follow these simple steps:

1. Purchase the service plan through an authorized dealer or online.
2. Register your service plan by providing your printer details and service purchase information on the Printronix website.
3. Receive a confirmation email with your service plan details and start date.
4. In case you require service, contact the support team using the contact information provided in your confirmation email.

Frequently Asked Questions

1. What printers are eligible for the Printronix Service/Support plan?

The service plan is available for select Printronix printer models. Please check compatibility on the Printronix website or consult with your dealer.

2. How do I request service under the plan?

You can request service by contacting the support team via phone or email. Provide your service plan details, and a technician will be dispatched to your location.

3. What happens if my printer requires parts that are not covered?

In the rare case that parts are not covered under your service plan, you will be informed of any additional costs before repairs are made.

4. Is there a limit to the number of service calls I can make?

There is no limit to the number of service calls; however, all services must fall under the scope of the plan and be within the coverage period.

5. Can I renew my service plan after two years?

Yes, you can renew your service plan by contacting your dealer or Printronix directly. Renewal options and pricing will be provided.