Progress MOVEit Support Extended - 1 Year - Service

ProgressSKU: 12512329

Price:
Sale price$2,164.22

Description

The Progress MOVEit Support Extended - 1 Year Service is your ultimate solution for ensuring uninterrupted technical support and maintenance for your MOVEit systems. This service is specifically tailored to deliver exceptional management and assistance, allowing your MOVEit solutions to perform at their best. With around-the-clock support, proactive maintenance, and a clear understanding of your budget, this service is designed to meet your evolving needs and keep your operations running smoothly.

  • 24/7 Technical Support: Enjoy peace of mind with round-the-clock technical assistance. Our dedicated support team is available 24/7, ready to help you resolve any issues swiftly, ensuring your MOVEit system remains operational at all times.
  • Predictable Total Cost of Ownership: Say goodbye to unexpected costs with our flat-rate service plan. The Predictable Total Cost of Ownership allows you to manage your budget effectively, enabling you to invest confidently in your MOVEit solutions without financial surprises.
  • Proactive System Maintenance: Our support goes beyond just resolving immediate issues. We provide regular maintenance to ensure that your MOVEit system is always optimized for performance, compliance, and security. This proactive approach helps prevent potential problems before they arise.
  • Expert Phone Support: Get direct access to knowledgeable support representatives via phone. No matter what challenges you face, our team is ready to deliver the expertise you need to resolve issues efficiently and effectively.
  • 1-Year Service Duration: This extended support service offers complete coverage for a full year. You can focus on your core business functions, knowing that your MOVEit system is being expertly managed and supported.

Technical Details of Product

  • Service Type: Extended Support Service for MOVEit
  • Support Availability: 24/7
  • Service Duration: 1 Year
  • Coverage: Technical support, system maintenance, issue resolution
  • Support Channels: Phone support

How to Install

To activate your Progress MOVEit Support Extended - 1 Year Service, follow these simple steps:

  1. Purchase the service through the official Progress website or an authorized distributor.
  2. Upon purchase, you will receive a confirmation email with a service activation code.
  3. Log into your Progress MOVEit account and navigate to the support section.
  4. Enter the activation code provided in your confirmation email.
  5. Once activated, you can immediately access your 24/7 technical support services.

Frequently Asked Questions

  • What is included in the Progress MOVEit Support Extended service?
    • The service includes 24/7 technical support, proactive system maintenance, and expert assistance for any issues related to your MOVEit system.
  • How do I contact support?
    • You can reach our support team via phone at any time, day or night. Your account details will be required for verification during the call.
  • Is there a limit to the number of support requests I can make?
    • No, there is no limit on the number of support requests you can make during the service duration. Our goal is to ensure your system runs smoothly, regardless of the number of issues.
  • Can I extend my service after one year?
    • Yes, you can renew your Progress MOVEit Support Extended service prior to the expiration of your current plan to continue enjoying uninterrupted support.
  • What should I do if I experience an issue outside of business hours?
    • With our 24/7 support service, you can contact our team at any time, including weekends and holidays. Help is always available!

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