Progress MOVEit Support Extended - Service

Introducing the Progress MOVEit Support Extended - Service, your ultimate solution for enhanced software support and reliability. This comprehensive support package ensures that your investment in MOVEit is safeguarded and optimized, providing you with peace of mind and unmatched assistance whenever you need it. With 24/7 availability, you can rest easy knowing that expert help is just a call away, ensuring your operations run smoothly and efficiently.

• 24/7 Comprehensive Support: With the Progress MOVEit Support Extended - Service, you benefit from round-the-clock technical support. No matter the time of day or night, our team of experts is ready to assist you with any issues that may arise, ensuring minimal downtime for your business.
• 2 Business Hour Response Time: Enjoy the convenience of our swift response service that guarantees a maximum two-hour response time. Our dedicated support team prioritizes your concerns, providing timely solutions to help keep your operations running smoothly.
• Web Knowledge Base Access: Gain unlimited access to an extensive web knowledge base that includes tutorials, troubleshooting guides, and best practices. This resource empowers you to handle minor issues independently, reducing the time spent waiting for support and increasing your efficiency.
• Investment Protection: The Progress MOVEit Support Extended - Service is designed to protect your investment by ensuring that your MOVEit software remains operational and reliable. With our proactive support, potential issues can be addressed before they escalate, minimizing disruptions to your business.
• Increased Reliability: By utilizing our extended support service, you increase the reliability of your MOVEit operations. Our experts work diligently to maintain your system's performance, allowing you to focus on your core business activities without the worry of software-related issues.

Technical Details of Progress MOVEit Support Extended - Service

• Service Availability: 24/7
• Response Time: 2 Business Hours
• Support Channels: Phone, Web Knowledge Base
• Target Users: Businesses using Progress MOVEit software
• Service Type: Technical Support

How to Install Progress MOVEit Support Extended - Service

To get started with your Progress MOVEit Support Extended - Service, follow these simple steps:

1. Visit the official Progress website to purchase the MOVEit Support Extended - Service.
2. Once your order is processed, you will receive a confirmation email with your support service details.
3. Set up your account on the Progress support portal using the information provided in the confirmation email.
4. Access the web knowledge base and familiarize yourself with the available resources.
5. In case of any issues, utilize the phone support line for immediate assistance.

Frequently Asked Questions

What is included in the Progress MOVEit Support Extended - Service?

The service includes 24/7 technical support, access to a comprehensive web knowledge base, and a 2-business hour response time for phone support.

How quickly can I expect a response when I contact support?

You can expect a response within 2 business hours when you reach out to our support team.

Is there a limit to the number of support requests I can make?

No, there is no limit to the number of support requests you can make as a subscriber to the Progress MOVEit Support Extended - Service.

Can I access the knowledge base at any time?

Yes, the web knowledge base is accessible 24/7, allowing you to find solutions and resources whenever you need them.

Who should consider the Progress MOVEit Support Extended - Service?

This service is ideal for businesses that rely on Progress MOVEit for their operations and require reliable, ongoing technical support to ensure optimal performance.