Progress MOVEit Support - Extended Service - 1 Year - Service

The Progress MOVEit Support - Extended Service is a crucial investment for organizations looking to enhance the reliability and efficiency of their MOVEit solutions. Designed with customer needs in mind, this extended service plan provides unparalleled support to ensure your operations run seamlessly throughout the year. With around-the-clock access to expert technical assistance, you can rest assured that any challenges you encounter will be resolved swiftly, allowing your team to focus on key business objectives without interruption.

• 24/7 Technical Support: Benefit from continuous technical assistance, ensuring that any issues you face can be promptly addressed at any hour, day or night.
• Investment Protection: This extended service plan safeguards your investment in MOVEit, providing you with reliable and consistent support to maintain smooth and efficient operations.
• Expert Phone Support: Gain access to knowledgeable phone support that can assist you through any challenges, empowering you to concentrate on what matters most—your core business.
• One-Year Service Duration: Enjoy a full year of coverage, enhancing productivity and helping you meet critical deadlines without worry.
• Increased Reliability: Proactive support helps to identify and resolve potential issues before they become significant problems, ensuring the integrity and reliability of your MOVEit platform.

Technical Details

• Service Type: Extended Technical Support
• Service Duration: 1 Year
• Availability: 24/7 Access
• Support Channels: Phone Support
• Coverage: All MOVEit related inquiries and issues

How to Install

To activate your Progress MOVEit Support - Extended Service, please follow these simple steps:

1. Purchase the service through an authorized Progress dealer or directly from the Progress website.
2. After your purchase, you will receive a confirmation email containing your service activation code and detailed instructions.
3. Follow the instructions provided in the email to link your MOVEit product with the extended service.
4. Once linked, you will receive your support access details, enabling you to contact our technical support team anytime you need assistance.

Frequently Asked Questions

• What does the Progress MOVEit Support - Extended Service cover? The service covers technical support for any issues related to your MOVEit solution, including troubleshooting, software updates, and general inquiries.
• How can I contact support? You can contact support via the dedicated phone line provided in your service activation email, ensuring immediate assistance.
• Is this service available globally? Yes, the Progress MOVEit Support - Extended Service is available to customers worldwide, ensuring that you have access to support regardless of your location.
• What happens after the one-year service period? At the end of the one-year period, you will have the option to renew your support plan to continue enjoying the benefits of technical assistance.
• Can I upgrade my service plan? Yes, you can upgrade your service plan at any time by contacting your Progress sales representative for options and pricing.