Progress MOVEit Support - Extended Service - 1 Year - Service

Experience unparalleled software support with the Progress MOVEit Support - Extended Service - 1 Year. This service is designed to enhance your MOVEit experience, providing you with the reliability and peace of mind needed to ensure your data transfer processes remain seamless and effective. Our 24/7 support ensures that your operations stay uninterrupted, allowing you to focus on what matters most—growing your business.

• 24 x 7 x 2 Business Hour Phone Support: Gain access to round-the-clock technical support, ensuring that your inquiries and issues are addressed swiftly and efficiently—no matter the time of day. With a guaranteed response time of just 2 business hours, you can rest assured that help is just a phone call away.
• Investment Protection: Protect your investment with our Extended Service plan that not only safeguards your existing infrastructure but also adds significant value through increased reliability and support. Your MOVEit system will run smoother, allowing for better performance in critical business operations.
• Increased Reliability: Enjoy enhanced reliability in your MOVEit operations. Our dedicated support team is here to resolve any potential issues, ensuring that your data transfers and file management workflows are optimized for maximum efficiency.
• 1 Year of Comprehensive Service: With a full year of service coverage, you can feel confident knowing that you will receive continual support to keep your MOVEit platform performing at its peak. This duration ensures sustained assistance that evolves with your business needs.
• Enhanced Problem Resolution: Our support team is equipped to handle a wide range of issues, allowing for quick resolution and minimizing downtime. This proactive approach to problem-solving enhances your overall user experience and contributes to business continuity.

Technical Details of Product

• Product Type: Extended Service Support
• Service Duration: 1 Year
• Support Coverage: 24 x 7 Technical Support
• Phone Support Response Time: 2 Business Hours
• Applicable to: Progress MOVEit Software

How to Install

To activate your Progress MOVEit Support - Extended Service, follow these simple steps:

1. Purchase the service through the designated platform.
2. Receive a confirmation email with your service activation details.
3. Log in to your MOVEit account and navigate to the support services section.
4. Enter the provided activation code to enable your Extended Service.
5. Contact our support team to schedule your initial consultation or inquire about support details.

Frequently Asked Questions

• What does the Extended Service cover?
  The Extended Service covers 24/7 technical support, ensuring your MOVEit environment runs optimally and any issues are addressed promptly.
• What is the response time for phone support?
  The response time for our phone support is guaranteed to be within 2 business hours, ensuring your queries are handled quickly.
• Is there an option for renewal after one year?
  Yes, you can renew your Extended Service at the end of the one-year period for continued support.
• Can I upgrade my service during the coverage period?
  Absolutely! You can upgrade your service plan at any time. Contact our support team for specific details.
• How do I contact support?
  Support can be reached via the phone number provided in your activation email, or through the support portal on the Progress website.