Progress MOVEit Support - Extended Service - 1 Year - Service

The Progress MOVEit Support - Extended Service - 1 Year offers robust assistance tailored to ensure your MOVEit solutions operate at peak performance. This service is meticulously designed to cater to businesses that demand reliable and consistent support while maintaining a predictable total cost of ownership.

• 24/7 Availability: Experience peace of mind with round-the-clock support. Our team is available at any time to assist with your MOVEit systems, ensuring that you can resolve issues whenever they arise.
• 2 Business Hour Response Time: Enjoy enhanced reliability with our rapid response service. In critical situations, our dedicated technicians will respond to your inquiries within 2 business hours, minimizing downtime and enhancing your operational efficiency.
• Comprehensive Phone Support: Benefit from direct access to our knowledgeable support team through our dedicated phone service. Whether you are facing minor glitches or major technical challenges, our experts are just a call away to help you navigate through any issue.
• One Year Service Duration: Secure a full year of dependable support. With this extended service plan, you can focus on your core business while we take care of your MOVEit systems, ensuring uninterrupted service and consistent performance.
• Predictable Cost of Ownership: By opting for our extended service plan, you gain financial clarity. Enjoy the benefits of proactive maintenance without unexpected costs, allowing for better budgeting and planning for your IT expenses.

Technical Details of Product

• Service Type: Extended Technical Support
• Service Availability: 24/7
• Response Time: 2 Business Hours
• Duration: 1 Year
• Support Channels: Phone Support

How to Install

To activate your Progress MOVEit Support - Extended Service, simply follow these steps:

1. Purchase the service through our official website or authorized distributor.
2. Once you receive the confirmation email, ensure to retain your service ID for future reference.
3. Contact our support team via phone with your service ID to finalize the setup.
4. Our team will guide you through the activation process, providing you with all the necessary information to get started.
5. Enjoy seamless support for a full year, knowing that your systems are in expert hands!

Frequently Asked Questions

• What is included in the Progress MOVEit Support - Extended Service?
  This service includes 24/7 technical support, a guaranteed 2 business hour response time, and one year of dependable assistance.
• Can I upgrade my support plan after purchasing?
  Yes, you can upgrade your support plan at any time by contacting our support team.
• Is the phone support service available for all issues?
  Yes, our phone support covers a wide range of technical issues related to your MOVEit systems.
• How do I contact the support team?
  You can reach our support team via the dedicated support phone line provided in your confirmation email.
• What should I do if I need assistance outside of business hours?
  Our 24/7 support ensures that you can always reach us, regardless of the time of day.