Progress MOVEit Support - Extended Service - 1 Year - Service

The Progress MOVEit Support - Extended Service - 1 Year is designed for businesses that require reliable and comprehensive technical support for their MOVEit solutions. This extended service package ensures that your system remains optimally maintained, providing you with peace of mind and a predictable total cost of ownership. With 24 x 7 x 2 Business Hour phone support, you can resolve issues quickly and efficiently, ensuring your operations continue smoothly.

• 24 x 7 x 2 Business Hour Support: Enjoy round-the-clock support, ensuring expert assistance whenever you need it. With a guaranteed 2 Business Hour response time, you can trust that your issues will be addressed promptly.
• Comprehensive Phone Support: Our technical support team is just a call away, ready to help you manage and troubleshoot any mishaps that may arise, minimizing downtime and ensuring productivity.
• Predictable Cost of Ownership: By investing in the Progress MOVEit Support service, you gain control over your IT budget with predictable costs, making financial planning easier for your business.
• 1 Year of Reliable Service: This extended service package provides you with a full year of support, allowing you to focus on your core business functions while we take care of your technology needs.
• Enhanced Dependability: With our dedicated support, you can depend on us to keep your MOVEit system running efficiently, leading to precise results and maintaining your business's reputation for reliability.

Technical Details

• Service Duration: 1 Year
• Support Type: Extended Service
• Response Time: 2 Business Hours
• Support Availability: 24 x 7 x 2 Business Hours

How to Install

To get started with the Progress MOVEit Support - Extended Service, simply follow these steps:

1. Purchase the service through our website or authorized reseller.
2. Upon purchase, you will receive an activation email with your service details.
3. Follow the instructions in the email to log into your MOVEit account.
4. Once logged in, navigate to the support section and input your service activation code.
5. After activation, you are ready to utilize your 24 x 7 x 2 Business Hour support services.

Frequently Asked Questions

• What is covered under the Progress MOVEit Support service?
  The service covers technical support for all MOVEit products, including troubleshooting, installation assistance, and general inquiries.
• Can I renew my service after the initial year?
  Yes, you can renew your service at the end of the year to continue enjoying uninterrupted support.
• How do I contact support?
  You can contact support via phone, using the number provided in your activation email, or through our online support portal.
• What if I need support outside of business hours?
  With our 24 x 7 x 2 Business Hour support, you can reach out for assistance at any time, ensuring that your needs are always met.
• Is training included in the support service?
  While our primary focus is technical support, we can provide guidance and best practices to help you get the most out of your MOVEit solutions.