Description
Ensure your MOVEit system remains consistently optimized and secure with the Progress MOVEit Support - Extended Service. Designed for businesses that require complete peace of mind, this comprehensive service plan provides 24/7 support along with expert assistance to tackle any technical challenges that may arise. With a focus on delivering proactive solutions and prompt response times, this extended service enhances your operational efficiency and maximizes your investment.
- 24/7 Availability: Enjoy round-the-clock access to expert technical support, ensuring that help is always within reach, regardless of the time or day.
- 2 Business Hour Response Time: Benefit from a swift 2-hour response time for phone support, allowing you to resolve issues without unnecessary delays.
- One-Year Service Duration: Get a full year of dependable service, providing you with confidence in your MOVEit system's performance and reliability.
- Predictable Cost of Ownership: Maintain a predictable total cost of ownership with our extended support service, avoiding unexpected expenses and budgetary surprises.
- Expert Assistance: Leverage the expertise of our support team to handle any mishaps or technical challenges effectively, ensuring your system runs smoothly.
Technical Details of Product
- Service Type: Extended Technical Support
- Service Duration: 1 Year
- Support Hours: 24/7 with 2 Business Hour Response Time
- Contact Method: Phone Support
How to Install
To get started with Progress MOVEit Support - Extended Service, follow these simple steps:
- Purchase the service through our website or your preferred reseller.
- Receive your confirmation email with the service details and access instructions.
- Contact our support team via the provided phone number to activate your service.
- Familiarize yourself with the support process and available resources.
- Keep your service details handy to ensure a smooth experience whenever you need assistance.
Frequently Asked Questions
Q: What is included in the Progress MOVEit Support - Extended Service?
A: This service includes 24/7 access to technical support, a 2-hour response time for phone assistance, and a full year of dependable service coverage.
Q: How do I contact support?
A: You can contact our support team via the dedicated phone number provided upon service activation in your confirmation email.
Q: What should I do if I face a technical issue?
A: Simply call our support line, and our team will assist you in resolving your issue promptly and efficiently.
Q: Is there a limit to the number of support calls I can make?
A: No, there is no limit to the number of support calls you can make during the service duration; we are here to help as needed.
Q: Can I renew my support service after it expires?
A: Yes, you can renew your Progress MOVEit Support - Extended Service before it expires to continue enjoying uninterrupted support.
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