Progress MOVEit Support - Extended Service - 1 Year - Service

Introducing the Progress MOVEit Support - Extended Service - 1 Year - Service, your ultimate solution for ensuring that your MOVEit environment operates smoothly and efficiently. This comprehensive support plan offers continuous technical assistance, ensuring that your systems are always optimally maintained with a predictable total cost of ownership. With 24/7 access to expert support, you can minimize downtime and maximize productivity.

• 24/7 Technical Support: Get round-the-clock access to skilled support professionals who are ready to assist you with any MOVEit-related issues, ensuring that your operations run without a hitch.
• Comprehensive Maintenance: Keep your MOVEit system running at peak performance with regular maintenance and updates included in the service, allowing you to focus on your core business activities.
• Predictable Cost of Ownership: Enjoy the benefits of a fixed annual fee that covers all aspects of your support needs, eliminating unexpected costs and providing peace of mind.
• Rapid Issue Resolution: Our dedicated support team is committed to resolving your problems quickly and efficiently, minimizing disruption and ensuring that you can deliver timely results.
• 1-Year Duration: This extended service plan lasts for one full year, providing you with continuous support and maintenance to maximize your productivity and avoid potential operational bottlenecks.

Technical Details

• Service Type: Extended Support
• Duration: 1 Year
• Availability: 24/7
• Support Channels: Phone, Email, Chat
• Target Audience: Enterprises using Progress MOVEit software

How to Install

To take advantage of the Progress MOVEit Support - Extended Service, follow these simple steps:

1. Visit the official Progress MOVEit website or contact your dedicated sales representative.
2. Select the Extended Service option and complete your purchase.
3. Once your order is confirmed, you will receive a confirmation email with your service details.
4. Keep the provided contact information handy for accessing support whenever you need it.
5. Enjoy peace of mind knowing that your MOVEit systems are in expert hands!

Frequently Asked Questions

What does the 24/7 support cover?

The 24/7 support includes assistance with technical issues, troubleshooting, system maintenance inquiries, and any other questions related to your MOVEit environment.

Is there a limit to the number of support requests I can make?

No, there is no limit to the number of support requests you can make during your 1-year service period. We are here to help you whenever you need it.

Can I renew the service after one year?

Yes, you can easily renew the Progress MOVEit Support - Extended Service at the end of your service period to continue benefiting from our expert support.

How do I contact support?

You can contact support through the phone number or email address provided in your confirmation email, or use the chat feature on the Progress MOVEit website.

What if I encounter a critical issue outside of normal business hours?

With our 24/7 support service, you can reach out for assistance at any time, even during weekends and holidays, ensuring that all critical issues are addressed promptly.