Description
Introducing the Progress MOVEit Support - Extended Service - 1 Year - Service, your reliable partner for seamless file transfer management. This comprehensive support service is designed to provide you with peace of mind and confidence in your results. With a commitment to excellence, you can ensure that your MOVEit environment is always running smoothly and efficiently.
- 24/7 Availability: Enjoy round-the-clock support, ensuring that help is just a call away whenever you need it. No matter the time, our dedicated support team is ready to assist you.
- 2 Business Hour Response Time: Benefit from our rapid response time of just 2 business hours. This guarantees that any issues you face are addressed swiftly, minimizing downtime and keeping your operations running smoothly.
- Comprehensive Phone Support: Our phone support service offers reliable, direct communication with experienced technicians who can assist you with your MOVEit software, ensuring dependable efficiency.
- One Year of Dependability: With a full year of service duration, you can count on consistent support and accurate results, providing added assurance for your ongoing file transfer needs.
- Peace of Mind: With the Progress MOVEit Support extended service, you can focus on your core business activities while we take care of your technical support needs, allowing you to operate with confidence.
Technical Details of the Product
- Service Type: Extended Technical Support
- Support Hours: 24 x 7
- Response Time: 2 Business Hours
- Service Duration: 1 Year
- Support Channels: Phone
How to Install
To activate your Progress MOVEit Support - Extended Service, simply follow these steps:
- Purchase the service through our official website or authorized reseller.
- You will receive a confirmation email with your service activation details.
- Contact our support team using the provided contact information to finalize your setup.
- Once activated, you can begin utilizing our 24/7 support services.
Frequently Asked Questions
Q: What is included in the Progress MOVEit Support - Extended Service?
A: The service includes 24/7 technical support, a 2 business hour response time, and access to our experienced support team for an entire year.
Q: How do I contact support?
A: You can contact our support team via phone using the number provided in your service activation email. Our team is available 24/7 to assist you.
Q: Can I renew my service after one year?
A: Yes, you can renew your Progress MOVEit Support - Extended Service after the one-year period to continue receiving support without interruption.
Q: Will I receive updates during the support period?
A: While the extended service focuses on support, updates to your MOVEit software are typically handled separately. Please check with your account representative for details on software updates.
Q: Is there a limit to the number of support requests I can make?
A: No, there is no limit on the number of support requests during your service period. You can reach out whenever you need assistance.
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