Progress MOVEit Support - Extended Service - 1 Year - Service

The Progress MOVEit Support - Extended Service - 1 Year is a comprehensive support solution designed to keep your MOVEit software running seamlessly. With 24/7 access to expert technical support, this service is tailored to ensure that your file transfer needs are met with reliability and efficiency. With a commitment to resolving your technical issues promptly, our support team is here to enhance your productivity and ensure your operations run smoothly.

• 24/7 Access to Technical Support: Enjoy round-the-clock assistance from our dedicated support team, available to address any technical issues that may arise at any time, day or night.
• Rapid Response Times: Benefit from our 2 Business Hour Phone Support service, ensuring that your calls are answered quickly and solutions are provided promptly, minimizing downtime.
• Comprehensive Coverage: This extended service spans over one full year, providing you with peace of mind knowing that you have ongoing support for all your MOVEit needs.
• Enhanced Productivity: With our reliable support, you can focus on your core business operations, knowing that any technical issues will be swiftly addressed.
• Dependable Resolution of Issues: Our expert technicians are trained to resolve a wide variety of technical problems, ensuring that you receive dependable assistance whenever you need it.

Technical Details of the Product

• Service Type: Extended Support Service
• Duration: 1 Year
• Support Availability: 24/7
• Phone Support Response Time: 2 Business Hours

How to Install

To take advantage of the Progress MOVEit Support - Extended Service, simply follow these steps:

1. Purchase the service through our online portal or authorized reseller.
2. Once your purchase is confirmed, you will receive an email with the activation details.
3. Follow the instructions in the email to set up your account for access to technical support.
4. Contact our support team via phone or email whenever you encounter an issue.

Frequently Asked Questions

• What types of issues can the support service help with?
  The support service can assist with a wide range of technical issues related to the MOVEit software, including installation, configuration, and troubleshooting.
• Is the support available for all MOVEit products?
  Yes, the Progress MOVEit Support - Extended Service covers all MOVEit products under your licensing agreement.
• How do I contact support?
  You can contact our support team via the phone number provided in your activation email or through our support portal.
• What happens if I need assistance outside of business hours?
  With 24/7 support, you can reach out to our team any time, and we will respond according to the established response times.
• Can I renew my support service after the year is over?
  Yes, you will have the option to renew your extended support service once your current service period is nearing its end.