Progress MOVEit Support - Extended Service - 1 Year - Service

Discover the ultimate in peace of mind with the Progress MOVEit Support - Extended Service - 1 Year. This comprehensive support plan is designed to protect your investment and enhance the performance of your MOVEit software. With a dedication to reliability and efficiency, you can rest assured that your technical issues will be resolved promptly, allowing you to focus on what matters most—your business.

• 24 x 7 x 2 Business Hour Support: Enjoy around-the-clock support tailored for your business needs. Our team is available to assist you at any hour, ensuring that you have access to expert help when you need it the most.
• Technical Expertise to Protect Your Investment: Our support service adds significant value to your MOVEit experience. With knowledgeable technicians available to help, your investment is safeguarded against technical issues that could disrupt operations.
• 2-Hour Response Time: Experience unparalleled convenience with our 2-business hour phone support response time. This feature ensures that your queries and problems are addressed quickly, enhancing your operational efficiency.
• 1-Year Service Duration: Enjoy a full year of comprehensive support. This long-term service is designed to provide you with precise and dependable results, year-round, so you can confidently manage your file transfer processes.
• Maximized Efficiency: With the Progress MOVEit Support, your workflow is optimized to minimize downtime and maximize productivity. Our proactive support approach means less hassle and more focus on your core business activities.

Technical Details of the Product

• Service Type: Extended Technical Support
• Duration: 1 Year
• Support Availability: 24 x 7
• Phone Support Response Time: 2 Business Hours

How to Install

To activate your Progress MOVEit Support - Extended Service, simply follow these steps:

1. Purchase the service through our official website or authorized reseller.
2. Receive a confirmation email with your service details.
3. Access the support portal using the credentials provided in your confirmation.
4. Familiarize yourself with the support resources available to you.
5. Contact our support team via phone or ticketing system whenever you need assistance.

Frequently Asked Questions

What does the 24 x 7 x 2 Business Hour Support cover?

The 24 x 7 x 2 Business Hour Support means you can reach our technical support team at any time, and they will respond to your issue within 2 business hours. This ensures you receive the help you need without delays.

Is the service available for all MOVEit products?

Yes, the Progress MOVEit Support - Extended Service applies to all MOVEit products and modules, providing comprehensive assistance tailored to your specific setup.

How do I contact support?

You can contact our support team via phone or through the support portal. Our team is ready to assist you with any inquiries or issues related to your MOVEit software.

Can I extend the service after one year?

Yes! You will receive notifications as your service period approaches its end, allowing you the opportunity to renew your support plan for continued assistance and coverage.