Description
Ensure the longevity and efficiency of your MOVEit software with the Progress MOVEit Support - Extended Service - 2 Year. This comprehensive support service is designed to protect your investment while enhancing the reliability and performance of your software solution. With dedicated technical support available around the clock, you can rest assured that any challenges you face will be promptly addressed, allowing your business operations to run smoothly.
- 24/7 Technical Support: Enjoy round-the-clock access to expert technical assistance, ensuring that your MOVEit software functions optimally at all times.
- Investment Protection: Safeguard your investment with a service that provides reliable support and solutions tailored to your specific needs.
- Enhanced Reliability: Increase your software's reliability with ongoing updates and expert guidance, minimizing downtime and maximizing productivity.
- Two-Year Coverage: Benefit from a secure and long-term support solution with an extended two-year service duration, designed to keep your operations efficient.
- Phone Support Included: Gain instant access to a dedicated support team via phone for immediate resolution of any issues that may arise, ensuring minimal disruption to your workflow.
Technical Details of Product
- Service Type: Extended Technical Support
- Duration: 2 Years
- Support Availability: 24/7
- Support Channels: Phone and Online
- Target Software: MOVEit
How to Install
To take advantage of the Progress MOVEit Support - Extended Service, follow these simple steps:
- Purchase the Extended Service package through the official Progress website or authorized dealer.
- Once purchased, you will receive a confirmation email with your service details.
- Log into your MOVEit account and navigate to the support section.
- Activate your extended service by entering the confirmation details provided in the email.
- Contact the support team via the designated phone number or online portal to familiarize yourself with the services included.
Frequently Asked Questions
What does the Progress MOVEit Support - Extended Service include?
The service includes 24/7 technical support, phone assistance, and access to updates and enhancements over a two-year period.
How do I access the 24/7 support?
You can access support by calling the dedicated support line or by utilizing the online support portal available to all service subscribers.
Is there a limit to the number of support calls I can make?
No, there is no limit to the number of support requests you can submit within the two-year coverage period.
What if I encounter issues outside of business hours?
With 24/7 support, you can reach out to the support team at any time, and they will assist you promptly.
Can I renew my extended service once the two years are up?
Yes, at the end of your two-year service period, you will have the option to renew your support package to continue receiving assistance.
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