Progress MOVEit Support - Extended Service - 3 Year - Service

Introducing the Progress MOVEit Support - Extended Service - 3 Year, a premium technical support service designed to enhance the reliability and efficiency of your MOVEit solutions. With this extended service, you gain access to 24/7 support that safeguards your investment and maximizes the performance of your MOVEit software. Whether you encounter technical difficulties or need expert guidance, our dedicated support team is here to ensure your operations run smoothly.

• 24 x 7 x 2 Business Hour Support: Our dedicated support team is available around the clock to assist you with any issues you encounter, ensuring you have the help you need when you need it the most.
• Rapid Response Time: Enjoy peace of mind knowing that our 2 Business Hour phone support service guarantees quick response times, enabling you to resolve issues promptly and maintain business continuity.
• Extended 3-Year Coverage: This service provides comprehensive support for a full three years, allowing you to focus on your business without worrying about software performance or potential mishaps.
• Expert Technical Assistance: Benefit from access to a team of experts who are well-versed in the MOVEit platform, providing you with tailored solutions to meet your specific needs.
• Increased Reliability and Value: Protecting your investment with our extended support service not only enhances the reliability of your MOVEit solutions but also adds significant value, ensuring you achieve maximum efficiency.

Technical Details of Progress MOVEit Support - Extended Service - 3 Year

• Duration: 3 years
• Support Type: 24 x 7 phone support
• Response Time: 2 business hours
• Coverage: Comprehensive technical assistance and troubleshooting
• Ideal For: Businesses relying on MOVEit for secure file transfers and data management

How to Install

1. Purchase the Progress MOVEit Support - Extended Service - 3 Year through our website or authorized resellers.
2. Upon purchase confirmation, you will receive an email containing your service activation details.
3. Contact our support team using the contact information provided in the email to activate your extended service.
4. Provide the necessary details about your MOVEit installation and requirements, and our team will guide you through the setup process.
5. Enjoy uninterrupted support and services for the next three years!

Frequently Asked Questions

• Q1: What does the 24 x 7 x 2 Business Hour support mean?
  A1: This means that our support team is available 24 hours a day, 7 days a week, with a guaranteed response time of 2 business hours for any phone support requests.
• Q2: Is this support service only for technical issues?
  A2: While the primary focus is on technical support, our team can also provide guidance on best practices, troubleshooting, and usage tips for your MOVEit software.
• Q3: Can I extend my support service beyond the initial 3 years?
  A3: Yes, you can renew your support service prior to its expiration to ensure continued assistance and coverage.
• Q4: How do I contact support if I encounter an issue?
  A4: You can contact our support team via the phone number provided in your activation email. We also have online support options available through our customer portal.
• Q5: Is the service transferable to another MOVEit installation?
  A5: Unfortunately, this service is tied to your specific MOVEit installation and cannot be transferred to a different instance. However, please contact us if you have questions about your particular situation.