Progress MOVEit Support - Extended Service - 3 Year - Service

Experience uninterrupted performance and peace of mind with the Progress MOVEit Support - Extended Service - 3 Year Service. This premium support package is specifically designed to keep your MOVEit system operating at peak efficiency, ensuring that your business processes remain smooth and reliable. With 24/7 support and a commitment to quick response times, you can focus on your core operations while we take care of your technical needs.

• Comprehensive 24/7 Support: Enjoy round-the-clock assistance with our dedicated support team, ensuring that you have help right when you need it, no matter the time of day.
• Rapid Response Time: Our 2 Business Hour phone support service guarantees that your issues are addressed promptly, minimizing downtime and maintaining your workflow.
• Long-Term Assurance: With a service duration of 3 years, you can rest easy knowing that your MOVEit system will be consistently maintained, enhancing productivity and reliability over the long haul.
• Predictable Cost of Ownership: Our extended support service provides a predictable total cost of ownership, making budgeting for IT expenses easier and more manageable for your organization.
• Peace of Mind: Rely on our dependable efficiency and technical expertise, boosting your confidence in your MOVEit system’s performance and security.

Technical Details of the Product

• Service Type: Extended Service
• Duration: 3 Years
• Support Availability: 24 x 7
• Phone Support Response Time: 2 Business Hours
• Focus: Technical Maintenance and Support for MOVEit Systems

How to Install

To make the most of your Progress MOVEit Support - Extended Service, follow these steps for a seamless setup:

1. Contact our customer service to activate your service package.
2. Provide the necessary information about your MOVEit system and current support levels.
3. Our technical team will guide you through the initial setup and configuration process.
4. Once activated, ensure that your contact information is up to date for rapid response to any support requests.
5. Utilize the 24/7 support line whenever you require assistance or have inquiries regarding the service.

Frequently Asked Questions

• What is included in the Progress MOVEit Support - Extended Service?
  The service includes 24/7 technical support, rapid response times, and extensive assistance to ensure your MOVEit system operates optimally.
• How do I contact support?
  You can reach our support team via phone, available 24 hours a day, 7 days a week. Ensure you have your account details ready for faster assistance.
• Is there a limit to the number of support calls I can make?
  No, there is no limit. You can contact support as often as needed during your service period.
• What happens after the 3-year service period?
  You will have the option to renew your extended service package to continue receiving support.
• Can I upgrade my service level?
  Yes, upgrades are available. Please contact our customer service team to discuss your options for enhanced support services.