Progress MOVEit Support - Extended Service - 3 Year - Service

The Progress MOVEit Support - Extended Service - 3 Year - Service is designed to provide businesses with reliable and comprehensive technical support for their MOVEit system. With a commitment to ensuring optimal performance and maximized efficiency, this support package offers a predictable total cost of ownership and peace of mind for users. Enjoy 24/7 access to expert assistance, allowing your organization to focus on its core activities while we handle the technicalities.

• 24/7 Technical Support: Access round-the-clock assistance to address any issues that may arise, ensuring that your MOVEit system operates smoothly at all times.
• Three-Year Service Duration: Benefit from a long-term support plan that covers all your needs for an extended period, allowing for maximum efficiency and precise results.
• Predictable Total Cost of Ownership: Enjoy peace of mind with a clearly defined service cost, facilitating budget planning and eliminating unexpected expenses.
• Dependable Phone Support: Our dedicated team of experts is just a phone call away, providing you with the support you need when you need it most.
• Enhanced System Maintenance: Keep your system optimally maintained with regular updates and expert insights, ensuring longevity and reliability for your MOVEit solution.

Technical Details of Product

• Service Type: Extended Support Package
• Duration: 3 Years
• Support Channels: Phone, Email, Remote Assistance
• Availability: 24/7
• Coverage: Comprehensive technical assistance for MOVEit systems

How to Install

To activate your Progress MOVEit Support - Extended Service, please follow these steps:

1. Purchase the Extended Service package through the official Progress website or authorized reseller.
2. Receive your confirmation email with service activation instructions.
3. Log in to your Progress account or MOVEit portal to register your support plan.
4. Follow the on-screen prompts to complete the activation process.
5. Once activated, your 24/7 support will be available immediately.

Frequently Asked Questions

1. What does the Extended Service cover?

The Extended Service covers comprehensive technical support for your MOVEit system, including troubleshooting, system updates, and best practices for usage.

2. Is the support available globally?

Yes, the 24/7 support is available to all customers who have purchased the Extended Service package, irrespective of their geographic location.

3. Can I upgrade my service level?

Yes, upgrades are available. Please contact our customer service team for more information on transitioning to a higher service level.

4. How do I reach technical support?

You can reach our technical support team via phone, email, or through the support portal that is provided upon service activation.

5. What happens after my 3-year service expires?

After the service period ends, you will have the option to renew your extended service package to continue receiving uninterrupted technical support.