Progress MOVEit Support Standard - 1 Year - Service

Progress MOVEit Support Standard is a vital service designed to help you maximize the value of your investment in MOVEit software while enhancing operational efficiency. Over the course of one year, you can count on our dedicated technical support team to assist you with any challenges or questions you may have, ensuring that your MOVEit deployment runs smoothly and effectively.

• 10 x 5 Technical Support: Benefit from expert assistance from our support team available for 10 hours a day, 5 days a week. This ensures that knowledgeable help is always just a call away during business hours.
• Protect Your Investment: Choosing this support service safeguards the reliability and longevity of your MOVEit system, securing the time and resources that you have committed to your digital operations.
• Enhanced Reliability: Our support service guarantees improved system reliability, allowing you to maintain smooth operations and minimize downtime through proactive management and issue resolution.
• Immediate Phone Support: Receive swift assistance via phone for any technical issues that may arise. This feature enables you to handle unexpected setbacks confidently and efficiently.
• 1 Year Service Duration: Enjoy a full year of dedicated support, ensuring that expert technical assistance is always available when you need it, allowing you to concentrate on your core business activities.

Technical Details of Progress MOVEit Support Standard

• Service Type: Technical Support
• Duration: 1 Year
• Availability: 10 hours per day, 5 days a week
• Support Coverage: Phone support for all technical issues

How to Install Progress MOVEit Support Standard

To activate your Progress MOVEit Support Standard service, follow these simple steps:

1. Purchase the MOVEit Support Standard package from an authorized retailer or via the Progress website.
2. Once your purchase is confirmed, you will receive a confirmation email containing your service details.
3. Keep the confirmation details on hand, as they may be needed for future support requests.
4. When you encounter any technical issues, call the provided support number during the service hours to access immediate assistance.

Frequently Asked Questions

• What does the Progress MOVEit Support Standard service include? The service includes access to technical support via phone during business hours (10 x 5), ensuring your MOVEit system remains operational and reliable.
• How long is the Progress MOVEit Support Standard service valid for? This support service is valid for one year from the date of purchase.
• Can I upgrade my support service after purchasing? Yes, you can upgrade your support service at any time by contacting Progress customer support for further assistance.
• What should I do if I encounter a technical issue? If you experience any technical issues, simply call the support number provided in your confirmation email during the designated support hours.
• Is the support available on weekends or holidays? The Progress MOVEit Support Standard service is available Monday to Friday during normal business hours and is not available on weekends or holidays.