Progress MOVEit Support Standard - 1 Year - Service

The Progress MOVEit Support Standard - 1 Year - Service is meticulously crafted to elevate your MOVEit experience, ensuring that your software investment is both protected and optimized for maximum efficiency. This all-encompassing support service delivers superior value through expert technical assistance and peace of mind, empowering you to concentrate on achieving your business objectives with confidence.

• Comprehensive 10 x 5 Support: Enjoy peace of mind with dedicated support available 10 hours a day, five days a week, ensuring that assistance is always readily available to resolve any issues you may encounter.
• Expert Phone Support: Our prompt and reliable phone support guarantees you can swiftly address your needs, enabling quick and efficient issue resolution.
• Investment Protection: The MOVEit Support Standard safeguards your investment by maintaining system performance and reliability, ensuring you reap the full benefits of your software.
• Increased Productivity: With our support service in place, you can enhance productivity levels with timely assistance, minimizing downtime, and streamlining your operations to operate at peak efficiency.
• Annual Service Duration: Enjoy a full year of dependable support, providing you with a consistent resource your team can rely upon throughout the year.

Technical Details of Product

• Service Type: Standard Support
• Duration: 1 Year
• Support Hours: 10 x 5 (Monday to Friday)
• Contact Method: Phone support
• Target Audience: Organizations using MOVEit software

How to Install

Installing the Progress MOVEit Support Standard is a straightforward process. Simply follow these steps:

1. Purchase the Progress MOVEit Support Standard service through an authorized vendor.
2. Receive your confirmation and service details via email.
3. Contact our support team during business hours to activate your support service.
4. Follow any additional instructions provided to ensure your service is fully functional.

Frequently Asked Questions

• What types of issues can I get support for? You can receive support for technical issues related to the MOVEit software, including troubleshooting, configuration assistance, and performance optimization.
• Is the support available on weekends? The standard support is available Monday through Friday, 10 hours a day. For weekend support, you may need to consider an upgraded service plan.
• How do I contact support? Support can be contacted via phone during regular business hours. The phone number is provided in your service confirmation email.
• Can I renew my service after one year? Yes! You can easily renew your Progress MOVEit Support Standard service before it expires to continue receiving assistance.
• What if I need help outside of normal support hours? For urgent issues outside of business hours, consider upgrading to a premium support package that includes 24/7 availability.