Progress MOVEit Support Standard - 1 Year - Service

The Progress MOVEit Support Standard - 1 Year - Service is designed to provide businesses with a dependable and robust support system for their MOVEit file transfer solutions. With this service, you can ensure maximum efficiency and proficiency in all your file transfer operations, allowing you to focus on what matters most—growing your business. The 10 x 5 technical support offers peace of mind, ensuring that you have access to expert assistance whenever you need it. Here’s what you can expect:

• Comprehensive Support: Enjoy 10 x 5 technical support that offers expert assistance for any issues that may arise during file transfer operations.
• Peace of Mind: With the Progress MOVEit Support Standard, you have a reliable partner that ensures your file transfer solutions are running smoothly, allowing you to focus on your core business activities.
• One Year of Assurance: This service comes with a duration of one year, ensuring you receive ongoing support and updates, maximizing your investment in MOVEit solutions.
• Responsive Phone Support: Access immediate help through phone support, allowing you to address and resolve any mishaps quickly and efficiently.
• Maximized Efficiency: With dedicated support, you can maintain precise results in your file transfer tasks, ultimately enhancing organizational productivity.

Technical Details of Product

• Product Type: MOVEit Support Standard
• Service Duration: 1 Year
• Support Hours: 10 x 5 (Monday to Friday)
• Support Method: Phone
• Target Users: Organizations utilizing MOVEit for secure file transfer

How to Install

Installation of the Progress MOVEit Support Standard is simple and straightforward:

1. Purchase the MOVEit Support Standard service through the official channel.
2. Upon receipt of your service confirmation, you will be provided with a support ID.
3. Register your support ID on the MOVEit support portal to activate your service.
4. Start utilizing the 10 x 5 technical support by contacting the support hotline for any queries or issues.
5. Stay updated with regular service communications regarding updates and enhancements.

Frequently Asked Questions

• What is included in the MOVEit Support Standard?

  The MOVEit Support Standard includes 10 x 5 technical support via phone, as well as access to updates and resources throughout your one-year service period.

• Can I extend my MOVEit Support Service?

  Yes, you can extend your MOVEit Support Service by renewing your subscription before the end of the service period.

• What should I do if I encounter a problem?

  If you encounter a problem, simply call the support hotline provided in your service confirmation. Our experts are ready to assist you and resolve any issues.

• Is there a limit on the number of support calls?

  No, there is no limit to the number of support calls you can make during the service period.

• Who should I contact for billing inquiries?

  For any billing inquiries, please contact our customer service department through the contact details provided in your purchase confirmation.