Progress MOVEit Support Standard - 1 Year - Service

The Progress MOVEit Support Standard - 1 Year - Service is the perfect solution for businesses looking to maintain their systems optimally while enjoying dependable support. With this service, customers can experience a predictable total cost of ownership while ensuring their MOVEit systems are always running efficiently. Our comprehensive support plan not only enhances productivity but also provides peace of mind through high-quality technical assistance.

• Comprehensive Technical Support: Enjoy 10 x 5 technical support coverage, ensuring that you have assistance available throughout your business hours to address any issues that may arise.
• Predictable Cost: With a one-year service duration, you can anticipate your expenditures without unexpected expenses, allowing for better budgeting and planning.
• Peace of Mind: With our dedicated phone support service, you can rely on our expert team to guide you through any technical challenges, ensuring minimal downtime and disruptions.
• Optimal System Maintenance: Regularly scheduled support and maintenance ensure that your MOVEit systems operate at peak efficiency, reducing the risk of system failures or performance issues.
• Enhanced Efficiency: Our service is designed to ensure maximum efficiency and precise results, empowering your organization to focus on core business activities without the worry of system reliability.

Technical Details of Progress MOVEit Support Standard

• Service Duration: 1 Year
• Support Hours: 10 x 5
• Support Type: Phone support for quick resolutions
• Target Audience: Businesses utilizing MOVEit solutions for secure file transfer and management
• Maintenance Type: Ongoing system support and technical assistance

How to Install

Installing the Progress MOVEit Support Standard is straightforward. Simply follow these steps:

1. Purchase the service through the official Progress website or an authorized reseller.
2. Once your purchase is confirmed, you will receive a welcome email detailing your support plan and access instructions.
3. Follow the provided instructions to register your service and set up your account for phone support.
4. If you have any issues registering, contact our customer service for assistance.
5. Start utilizing your support service to ensure your MOVEit system operates smoothly.

Frequently Asked Questions

• What does the 10 x 5 technical support entail?
  This means you will have access to our technical support team for 10 hours a day, 5 days a week, ensuring timely assistance for your queries and issues.
• Is the service renewable?
  Yes, you can renew your Progress MOVEit Support Standard service annually to continue enjoying uninterrupted support.
• Can I upgrade my support plan?
  Yes, if you require additional support hours or enhanced services, our team can assist you in upgrading your support plan.
• What types of issues can the support team help with?
  Our team is equipped to handle various technical issues related to MOVEit systems, including installation problems, configuration, and troubleshooting.
• How do I contact support?
  You can contact our support team via phone during your support hours as provided in your welcome email after purchase.