Progress MOVEit Support Standard - 1 Year - Service

Progress MOVEit Support Standard is your go-to solution for seamless technical support, providing you with the peace of mind you need to manage your MOVEit solutions effectively. Designed to keep your operations running smoothly, this 1-Year support service offers dependable assistance for all your technical issues. With a commitment to reliability, you can trust that your inquiries and challenges will be addressed promptly and effectively.

• Comprehensive Technical Support: Enjoy expert assistance for all your MOVEit-related queries, ensuring that you get the most out of your software experience.
• 10 x 5 Phone Support: Benefit from responsive phone support during business hours, making it easy to resolve issues quickly and efficiently.
• Dedicated Customer Service: Access a knowledgeable support team that understands the intricacies of MOVEit, providing tailored solutions to your unique challenges.
• Extended Coverage: With a full year of service, you can count on Progress MOVEit Support Standard to be there for you whenever you need assistance.
• Peace of Mind: Focus on your core business activities while we handle your technical concerns, ensuring uninterrupted operations and maximum productivity.

Technical Details of Progress MOVEit Support Standard

• Service Duration: 1 Year
• Support Hours: 10 hours a day, 5 days a week
• Support Type: Phone support
• Target Audience: Organizations using MOVEit solutions
• Availability: Accessible during standard business hours

How to Install Progress MOVEit Support Standard

To activate your Progress MOVEit Support Standard service, follow these simple steps:

1. Purchase your Progress MOVEit Support Standard package through an authorized vendor.
2. Once your purchase is confirmed, you will receive an activation code via email.
3. Log in to your MOVEit account and navigate to the support services section.
4. Enter the activation code provided in your email to initiate your support service.
5. Once activated, you will have immediate access to 10 x 5 phone support for your MOVEit solutions.

Frequently Asked Questions

1. What does the Progress MOVEit Support Standard cover?

The support service covers all technical inquiries related to MOVEit, including troubleshooting, installation assistance, and general usage queries.

2. How can I contact the support team?

You can reach the support team via phone during the 10 x 5 service hours provided with your support package.

3. Is this support service suitable for all MOVEit products?

Yes, the Progress MOVEit Support Standard is designed to assist users of all MOVEit products, ensuring comprehensive coverage for your technical needs.

4. Can I extend my support service after one year?

Yes, you have the option to renew your Progress MOVEit Support Standard service at the end of your subscription term.

5. What should I do if I encounter an issue outside of support hours?

For issues that arise outside of support hours, you may submit a ticket via the support portal, and our team will address it when support hours resume.