Progress MOVEit Support Standard - 1 Year - Service

Experience unparalleled support and maintenance for your MOVEit system with the Progress MOVEit Support Standard - 1 Year - Service. Designed to ensure your file transfer processes run smoothly and efficiently, this service guarantees peace of mind while optimizing your total cost of ownership. With comprehensive technical support available 10 hours a day, 5 days a week, you can feel confident knowing that expert help is at your fingertips whenever you need it.

• Comprehensive Technical Support: Enjoy direct access to knowledgeable support staff who are dedicated to resolving your technical queries promptly. With this service, you can ensure your MOVEit system is always operating at peak performance.
• Predictable Total Cost of Ownership: Eliminate unexpected expenses with our one-year support plan. This service provides a clear and manageable cost for maintaining your MOVEit solution, allowing for better budgeting and financial planning.
• Dependable Phone Support: Receive reliable phone support that ensures you have the assistance you need when it matters most. Our professional team is available to guide you through any challenges and help you maintain operational efficiency.
• Maximized Dependability: With a full year of dedicated support, you can rest easy knowing that your MOVEit system is backed by experts who are committed to helping you achieve accurate results and maintain the integrity of your data transfers.
• Enhanced System Maintenance: Regular support and maintenance checks will be performed to keep your system in optimal condition, helping you to avoid downtime and enhancing your overall productivity.

Technical Details of Product

- Service Type: MOVEit Support Standard

- Duration: 1 Year

- Support Hours: 10 x 5 (10 hours per day, 5 days a week)

- Coverage: Technical assistance and maintenance services

How to Install

To start benefiting from the Progress MOVEit Support Standard, simply follow these steps:

1. Purchase the MOVEit Support Standard - 1 Year - Service package.
2. Once your order is confirmed, you will receive an email with activation instructions.
3. Follow the instructions provided to activate your support service.
4. If you encounter any issues during the activation process, contact our support team for immediate assistance.

Frequently Asked Questions

1. What is included in the Progress MOVEit Support Standard?

The support standard includes technical assistance, maintenance checks, and reliable phone support to help resolve any issues with your MOVEit system.

2. What are the hours of support?

Our support is available 10 hours a day, 5 days a week, ensuring you have access to assistance when you need it.

3. How can I renew my support service after one year?

You will receive renewal notifications as your service expiry approaches. Simply follow the instructions provided to renew your support for another year.

4. Is there a limit to the support I can receive?

There is no limit to the number of support requests you can make within the support hours, ensuring you always have help when needed.

5. What if I need support outside of the provided hours?

For urgent issues that occur outside of support hours, we recommend reaching out to your internal IT team or exploring our available premium support options for extended coverage.