Progress MOVEit Support Standard - 1 Year - Service

If you're looking for a reliable and comprehensive support package for your Progress MOVEit software, look no further than the Progress MOVEit Support Standard - 1 Year - Service. This service is designed to provide you with the technical assistance you need to maintain optimal performance and efficiency. With a focus on protecting your investment, this support package ensures that you can resolve issues quickly and effectively, allowing you to concentrate on what matters most: running your business.

• Enhanced Reliability: The Progress MOVEit Support Standard service is tailored to enhance the reliability of your MOVEit solution, ensuring that your data transfer processes are always running smoothly.
• Technical Assistance: Enjoy 10 x 5 phone support, allowing you to reach out to expert technicians during business hours. Whether it's a query or a technical issue, your support team is there to assist you.
• Investment Protection: This service protects your investment in MOVEit by providing timely updates and expert troubleshooting, thus helping to prolong the life and effectiveness of your software.
• One-Year Duration: With a full year of service included, you can rest assured that you're covered for any issues that may arise, ensuring maximum efficiency and precise results throughout the year.
• Value Addition: The MOVEit Support Standard not only resolves problems but also adds value to your organization by ensuring that your data transfers are secure, compliant, and efficient.

Technical Details of the Product

• Service Duration: 1 Year
• Support Availability: 10 x 5 Phone Support
• Product Coverage: MOVEit Software
• Service Type: Technical Support

How to Install

To maximize the benefits of the Progress MOVEit Support Standard service:

• Ensure your MOVEit software is properly installed and up-to-date.
• Contact Progress Support to activate your service package.
• Keep your service details accessible for easy reference when seeking support.
• Utilize the phone support during business hours for any technical queries or issues.

Frequently Asked Questions

• What is included in the Progress MOVEit Support Standard service?
  The service includes 10 x 5 phone support, technical assistance, and updates to improve software reliability and performance.
• How do I contact support?
  You can reach out to the support team via phone during business hours for any inquiries or technical issues.
• Is there a limit to the number of support calls I can make?
  No, you can make as many calls as needed within the service duration to resolve technical issues.
• Can I extend my service after one year?
  Yes, you can renew your Progress MOVEit Support Standard service at the end of the one-year period.
• What happens if I experience an issue outside of business hours?
  For urgent issues outside of business hours, you can check the Progress online resources for common troubleshooting steps.