Description
The Progress MOVEit Support Standard is an essential service designed to ensure the utmost reliability and performance for your MOVEit software solutions. With a duration of one year, this support service aims to protect your investment by providing the technical assistance and resources you need to maintain operational efficiency. With 10 hours of phone support per week, customers can rest assured that help is readily available, enabling businesses to resolve issues swiftly and effectively.
- Comprehensive Technical Support: Enjoy peace of mind knowing that you have access to expert assistance whenever you need it. Our dedicated support team is available to help troubleshoot any technical issues you encounter, ensuring minimal disruption to your workflow.
- 10 x 5 Phone Support: Our support service includes 10 hours of phone support every week, allowing you to connect with our professionals during your working hours for immediate assistance. This ensures that you can resolve issues quickly and keep your business running smoothly.
- Maximize Productivity: The one-year service duration offers you the opportunity to consistently achieve high productivity levels within your organization. By addressing potential problems before they escalate, you can focus on what really matters: your core business operations.
- Enhanced Reliability: Progress MOVEit Support Standard not only protects your software investment but also enhances its reliability. This service helps maintain performance, ensuring that your MOVEit solutions continue to deliver timely results.
- Value-Added Service: By opting for this support service, you are investing in a value-added resource that can lead to improved business outcomes. The combination of technical support, reliability, and productivity enhancements translates to better performance and greater return on investment.
Technical Details of Product
- Service Type: Progress MOVEit Support Standard
- Duration: 1 Year
- Support Hours: 10 hours per week
- Availability: Business hours
- Service Method: Phone support
How to Install
The Progress MOVEit Support Standard service does not require a physical installation. To activate your support service:
- Purchase the Progress MOVEit Support Standard service for 1 year.
- Upon confirmation, you will receive a welcome email with details of your support coverage.
- Save this information for easy access to support services.
- Contact our support team via the provided phone number during the designated support hours for assistance.
Frequently Asked Questions
What is covered under the Progress MOVEit Support Standard service?
This service covers technical assistance for your MOVEit software, including troubleshooting, issue resolution, and general inquiries related to system performance.
How do I contact support?
You can contact our dedicated support team via the phone number provided in your welcome email during business hours (10 hours per week).
Is there a limit to the number of support requests I can make?
No, there is no limit to the number of support requests you can make within the support hours allocated. We are here to assist you as needed.
What happens after my one-year support period ends?
At the end of the one-year period, you will have the option to renew your Progress MOVEit Support Standard service to continue receiving technical support and assistance.
Can I upgrade my support plan?
Yes, if you require more extensive support, you can inquire about upgrading to a higher tier of support service for additional benefits.
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