Progress MOVEit Support Standard - 1 Year - Service

ProgressSKU: 12511380

Price:
Sale price$1,979.05

Description

The Progress MOVEit Support Standard - 1 Year - Service is an essential solution designed to provide users with the technical support necessary to maintain optimal operational efficiency. This service offers comprehensive assistance, ensuring that your MOVEit system runs smoothly while keeping your total cost of ownership predictable. With a commitment to customer satisfaction, the service is tailored to meet the demands of modern businesses.

  • Comprehensive Technical Support: Enjoy peace of mind with a dedicated phone support service available during business hours, ensuring that you can address any technical issues promptly and efficiently.
  • Predictable Cost of Ownership: With a clear, upfront pricing model, the Progress MOVEit Support Standard allows businesses to budget effectively without unexpected costs, ensuring financial predictability.
  • Maximize Productivity: This service is designed to minimize downtime, allowing your team to stay productive and focused on their core responsibilities without the disruptions of technical difficulties.
  • Timely Updates and Maintenance: Benefit from regular system updates and maintenance checks that ensure your MOVEit software is always up to date and functioning at its best, reducing the risk of potential issues.
  • 1-Year Service Duration: With a full year of support, this service offers long-term assurance that your technical needs will be met, providing stability and confidence in your MOVEit solution.

Technical Details of Product

  • Service Type: Technical Support
  • Support Hours: 10 x 5
  • Contract Duration: 1 Year
  • Support Method: Phone support service
  • Compatibility: MOVEit Solutions

How to Install

To get started with your Progress MOVEit Support Standard service, follow these simple steps:

  1. Purchase the Progress MOVEit Support Standard - 1 Year - Service through an authorized distributor or directly from Progress.
  2. Once you have completed your purchase, receive confirmation via email, including your service agreement details.
  3. Contact the dedicated support line provided in your confirmation email to register your service and gain access to the support resources.
  4. Familiarize yourself with the support hours and the support processes to ensure you can quickly address any issues that may arise.

Frequently Asked Questions

  • What is included in the Progress MOVEit Support Standard service?
    The service includes technical support via phone, software updates, maintenance checks, and assistance with troubleshooting any issues that may arise.
  • How does the support service work?
    Customers can call the dedicated support line during business hours for assistance with any technical issues. The support team is trained to provide quick and effective resolutions.
  • Can I extend my service after one year?
    Yes, customers have the option to renew their service contract at the end of the one-year period for continued support.
  • Is this service suitable for small businesses?
    Absolutely! The Progress MOVEit Support Standard is ideal for businesses of all sizes looking to maintain their operational efficiency and minimize downtime.
  • What happens if I experience a problem outside of support hours?
    For any urgent issues outside of regular support hours, you can refer to the Progress MOVEit online knowledge base for troubleshooting guidance or submit a ticket for assistance during business hours.

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