Description
The Progress MOVEit Support Standard - 1 Year - Service is designed to protect your investment in MOVEit technology while enhancing the efficiency and reliability of your operations. This comprehensive support service ensures that you have access to technical assistance whenever you need it, maximizing productivity and delivering timely results. Take advantage of this essential service to keep your MOVEit system running smoothly and effectively.
- Comprehensive Technical Support: With the Progress MOVEit Support Standard, you benefit from expert assistance 10 hours a day, five days a week. Our team of knowledgeable technicians is ready to resolve any issues you may encounter, ensuring minimal downtime and enhanced system performance.
- Investment Protection: This support service safeguards your investment in MOVEit technology by providing ongoing assistance and maintenance. Regular updates and expert advice help to maintain the reliability and longevity of your system.
- Maximized Productivity: By ensuring your MOVEit system is always functioning at peak performance, this support service allows you to focus on your core business activities without worrying about potential disruptions or technical difficulties.
- Timely Problem Resolution: With phone support included, you can quickly communicate any issues directly to our support team. This direct line of communication enables faster resolutions, helping to keep your operations running smoothly.
- One-Year Duration: The 1-Year service agreement provides peace of mind, knowing that you have reliable support for an entire year. Renew your service for continued protection and support as your business evolves.
Technical Details of Product
- Service Type: Technical Support
- Service Duration: 1 Year
- Support Hours: 10 x 5 (10 hours per day, 5 days a week)
- Support Method: Phone Support
- Target Product: Progress MOVEit Technology
How to Install
To begin using the Progress MOVEit Support Standard service, follow these simple steps:
- Purchase the Progress MOVEit Support Standard - 1 Year - Service through your preferred channel.
- Receive your confirmation and service agreement via email.
- Contact our support team at the provided phone number to activate your support service.
- Keep the service agreement handy for your records and reference.
- Access technical support whenever needed during the service duration.
Frequently Asked Questions
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What is included in the Progress MOVEit Support Standard service?
This service includes 10 x 5 technical support via phone, ensuring that you have access to expert assistance whenever you encounter issues. -
How can I renew my service after one year?
You will receive a renewal notification prior to the expiration of your service agreement. Follow the provided instructions to renew your service seamlessly. -
What types of issues can the support team assist with?
The support team can assist with a wide range of technical issues related to the MOVEit technology, including troubleshooting, software updates, and system optimizations. -
Is there a limit on the number of support requests I can make?
There is no limit to the number of support requests you can make during your service duration. Our goal is to ensure you receive the assistance you need. -
Can I upgrade to a different support plan?
Yes, you can contact our sales team to discuss upgrading to a different support plan that may better fit your needs.
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