Progress MOVEit Support Standard - 1 Year - Service

The Progress MOVEit Support Standard - 1 Year - Service is an essential resource designed to optimize and maintain your MOVEit system, ensuring your business operates smoothly and efficiently. This comprehensive support service not only minimizes disruptions but also allows for effective budgeting with predictable costs. With expert assistance readily available, you can focus on your core operations while leaving the technicalities to the professionals.

• Comprehensive Support: Benefit from expert technical assistance tailored to your specific needs, ensuring that your MOVEit system operates at peak performance.
• Predictable Costs: Enjoy a clear and manageable annual cost, allowing for better financial planning without unexpected expenses throughout the year.
• 10 x 5 Phone Support: Access reliable phone support during business hours, helping you quickly address and resolve any operational issues that may arise.
• One-Year Service Duration: Experience a full year of dedicated support, guaranteeing maximum efficiency and precise results for your organization’s file transfer processes.
• System Optimization: Ensure that your MOVEit system remains optimally maintained, minimizing downtime and maximizing productivity for your team.

Technical Details of Product

• Service Type: Standard support
• Duration: 1 Year
• Support Hours: 10 hours a day, 5 days a week
• Support Channels: Phone support
• Target Users: Organizations utilizing MOVEit for secure file transfer and management

How to Install

To activate your Progress MOVEit Support Standard service, follow these simple steps:

1. Purchase the Progress MOVEit Support Standard - 1 Year - Service from an authorized reseller or directly from Progress.
2. Upon purchase, you will receive a confirmation email containing your service activation details.
3. Log into your MOVEit account and navigate to the support section.
4. Enter the provided activation code to enable your support service.
5. Once activated, you will have immediate access to phone support and other resources for the duration of your service.

Frequently Asked Questions

1. What is included in the Progress MOVEit Support Standard? The Progress MOVEit Support Standard includes 10 x 5 phone support, expert technical assistance, and system optimization services throughout the one-year duration.
2. How do I contact support if I need assistance? You can reach our support team via the designated phone number provided in your activation confirmation email during business hours.
3. What if I encounter an issue outside of support hours? If you need assistance outside of the 10 x 5 support hours, you can submit a ticket through the MOVEit support portal, and our team will address it during the next business day.
4. Can I renew my support service after one year? Yes, you have the option to renew your Progress MOVEit Support Standard service annually to continue receiving the benefits of our support.
5. Is the support standard suitable for small businesses? Absolutely! The Progress MOVEit Support Standard is designed to cater to organizations of all sizes, ensuring that your file transfer processes run smoothly and efficiently.