Progress MOVEit Support Standard - 1 Year - Service

Progress MOVEit Support Standard is a comprehensive support service designed to enhance your MOVEit experience. With a duration of one year, this service ensures that your investment is protected while providing you with the reliability you need for smooth operations. Experience peace of mind knowing that you have access to expert support during business hours to tackle any challenges that may arise.

• Comprehensive Technical Support: Gain access to professional phone support service that helps resolve any mishaps efficiently, allowing you to focus on what matters most.
• Investment Protection: Protect your MOVEit investment with our 1-year support service that enhances system reliability, ensuring uninterrupted performance.
• Increased Reliability: With ongoing support, enjoy increased dependability and accuracy in your operations, minimizing downtime and maximizing productivity.
• Business Hours Availability: Our support service is available 10x5, ensuring you have assistance when you need it, without unnecessary delays.
• Value Addition: Not just support; our service adds significant value to your system by providing a safety net that enhances user experience and operational efficiency.

Technical Details of Progress MOVEit Support Standard

• Duration: 1 Year
• Support Type: Standard Technical Support
• Availability: 10 hours a day, 5 days a week
• Support Channels: Phone Support
• Focus: Enhancing system reliability and user experience

How to Install

To utilize the Progress MOVEit Support Standard service, follow these steps:

1. Purchase the service through the designated sales channel.
2. Once you have received confirmation of your purchase, keep the reference number handy.
3. Contact the Progress Support team using the phone number provided in your confirmation email.
4. Provide your reference number and any necessary information to initiate your support service.
5. Familiarize yourself with the support resources available to maximize the benefits of your support plan.

Frequently Asked Questions

1. What does the Progress MOVEit Support Standard cover?

The support service covers technical assistance and troubleshooting for MOVEit product issues during business hours.

2. Can I upgrade my support plan?

Yes, you may upgrade to a higher tier of support by contacting our sales department for options and pricing.

3. What should I do if I encounter issues after hours?

For after-hours issues, please document the problem and contact our support team during the next business hours for assistance.

4. How do I renew my support service after a year?

You will receive renewal notifications before your service expires. Follow the instructions in the notification to renew your support service.

5. Will I receive updates for my MOVEit software with this support service?

Yes, as part of your support service, you will receive notifications and access to software updates, ensuring you have the latest features and security patches.