Progress MOVEit Support Standard - 1 Year - Service

Experience seamless file transfer and management with the Progress MOVEit Support Standard - 1 Year - Service. Designed to ensure your MOVEit system is always running at optimal performance, this service provides comprehensive technical support that adapts to your business needs. With a predictable total cost of ownership, you can focus on productivity while we take care of all your support requirements.

• 10 x 5 Phone Support: Gain access to dedicated phone support during business hours, ensuring any issues are quickly resolved to minimize downtime.
• Proactive Maintenance: Benefit from regular system check-ups and updates that keep your MOVEit system operating at peak efficiency.
• Predictable Costs: With a clear service duration of 1 year, you can manage your budget effectively without unexpected expenses.
• Quick Resolution Times: Our support team prioritizes urgent issues, allowing your organization to maintain a high level of productivity.
• Tailored Solutions: Receive personalized support that meets your unique business needs, ensuring you have the right resources at your disposal.

Technical Details of the Product

The Progress MOVEit Support Standard includes:

• Access to MOVEit specialists with extensive knowledge of file transfer protocols and security measures.
• Unlimited access to online resources, including FAQs, documentation, and troubleshooting guides.
• Priority support for software updates and security patches to keep your system secure and compliant.
• Access to release notes and product roadmaps for planned features and enhancements.
• Support for integration with third-party applications and services to extend MOVEit capabilities.

How to Install

Installing the Progress MOVEit Support Standard is quick and easy. Simply follow these steps:

1. Purchase the MOVEit Support Standard service through our website or authorized resellers.
2. Upon purchase, you will receive confirmation and details on how to access your support account.
3. Log into your MOVEit account and navigate to the support section to activate your service.
4. Familiarize yourself with the available resources and support options.
5. If you require immediate assistance, contact the support team via the phone number provided in your confirmation email.

Frequently Asked Questions

What is included in the Progress MOVEit Support Standard service?

The service includes 10 x 5 phone support, proactive maintenance, access to online resources, and priority assistance for software updates and integration support.

How long does the support service last?

The Progress MOVEit Support Standard is valid for 1 year from the date of purchase.

Can I renew my support service?

Yes, you can renew your support service before it expires to continue receiving uninterrupted support.

What if I encounter a problem outside of support hours?

For issues arising outside of the 10 x 5 support window, you can access online resources and documentation to troubleshoot, or submit a ticket for assistance during support hours.

Is there a limit to the number of support requests I can make?

No, there is no limit to the number of support requests you can make during your service period. We are committed to providing the assistance you need.

Invest in your organization's efficiency and peace of mind with the Progress MOVEit Support Standard - 1 Year - Service. Ensure your MOVEit system performs at its best and that you have expert help whenever you need it.