Progress MOVEit Support Standard - 1 Year - Service

Experience unparalleled support and reliability with Progress MOVEit Support Standard. This comprehensive service is designed to provide you with the confidence and peace of mind needed for seamless operations. Perfect for businesses that rely on efficient file transfer solutions, our standard support service offers a robust safety net for your MOVEit implementation.

• 10 x 5 Technical Support: Enjoy access to our dedicated technical support team available 10 hours a day, 5 days a week. This ensures that you can receive assistance whenever you need it, keeping your operations running smoothly.
• Peace of Mind: With our MOVEit Support Standard, you can have complete confidence in your file transfer processes. Our experts are just a phone call away, ready to provide guidance and troubleshooting to help you navigate any challenges.
• One-Year Service Duration: The one-year support term guarantees you have a continuous safety net for your MOVEit environment. This long-term commitment helps ensure that your file transfer solutions remain efficient and reliable.
• Dependable Efficiency: Our support service is tailored to enhance the efficiency of your MOVEit system. You can tackle any technical issues promptly, minimizing downtime and ensuring seamless file transfers.
• Accurate Results: With our technical support at your disposal, you can expect accurate results and reliable file transfers. Our team is dedicated to helping you achieve optimal performance from your MOVEit solution.

Technical Details of the Product

Progress MOVEit Support Standard includes:

• Access to phone support for technical issues.
• Expertise in MOVEit file transfer solutions.
• Guidance on best practices for system use.
• Regular updates on software improvements.
• Problem resolution to ensure system reliability.

How to Install

To get started with Progress MOVEit Support Standard, follow these steps:

1. Purchase the MOVEit Support Standard service through your preferred vendor.
2. Receive your service confirmation via email.
3. Contact the MOVEit support team using the information provided in your confirmation to set up your account.
4. Familiarize yourself with the support resources available, including user guides and FAQs.
5. Reach out to the support team whenever you require assistance.

Frequently Asked Questions

What does the 10 x 5 support mean?

The 10 x 5 support means that our technical support team is available to assist you for 10 hours a day, 5 days a week, ensuring you have the help you need during business hours.

Is this support service renewable?

Yes, you can renew the Progress MOVEit Support Standard service at the end of the one-year term to continue receiving support and updates.

What types of issues can the support team help with?

Our support team can assist with a wide range of issues, including installation questions, configuration, troubleshooting, and advice on best practices for using MOVEit.

How can I contact the support team?

You can contact the support team via the phone number provided in your service confirmation email or through the designated support portal.

Will I receive software updates during the support period?

Yes, as part of the MOVEit Support Standard service, you will receive notifications about any relevant software updates, ensuring that your system is always running the latest version.