Progress MOVEit Support Standard - 1 Year - Service

The Progress MOVEit Support Standard is a comprehensive service designed to ensure the reliability and optimal performance of your MOVEit software. With this 1-Year service plan, you gain access to expert technical support 10 hours a day, 5 days a week, providing peace of mind and protection for your investment. Whether you are an individual user or a large enterprise, this support service enhances the functionality of your MOVEit platform, allowing you to maximize its potential.

• Comprehensive Technical Support: Benefit from expert phone support that is available 10 hours a day, 5 days a week. Our dedicated team is ready to assist you with any issues that arise, ensuring minimal downtime and maximum productivity.
• Investment Protection: Safeguard your investment with our support service, which enhances the reliability of your MOVEit installation. Experience peace of mind knowing that you have a safety net in place for any technical challenges.
• Increased Software Reliability: The MOVEit Support Standard service is designed to improve the overall performance and reliability of your MOVEit software. Regular updates and vigilant monitoring help maintain the software's integrity.
• Quick Problem Resolution: Our technical support team is equipped with the tools and knowledge necessary to resolve your problems quickly. Efficient troubleshooting means you can focus more on your business and less on software issues.
• Value-Added Service: By choosing the MOVEit Support Standard, you are not only investing in support but also enhancing the overall value of your MOVEit solution. This service allows you to leverage the full capabilities of your software without the hassle of unexpected challenges.

Technical Details of Product:

• Service Duration: 1 Year
• Support Hours: 10 x 5 (10 hours a day, 5 days a week)
• Support Type: Phone Support
• Target Audience: Individual Users and Enterprises
• Software Coverage: MOVEit Software

How to Install:

To take advantage of the Progress MOVEit Support Standard service, simply purchase the service plan and follow these steps:

1. After purchase, you will receive a confirmation email with your service details.
2. Contact our support team using the phone number provided in the email during support hours.
3. Provide your MOVEit software details and any issues you are experiencing.
4. Our technical support team will assist you, ensuring you receive the help you need promptly.

Frequently Asked Questions:

• What does the support service cover?
  The MOVEit Support Standard covers technical support for MOVEit software, including troubleshooting, guidance, and assistance with issues.
• How do I access support?
  You can access support by calling the phone number provided in your confirmation email during the specified support hours.
• Is there a limit to the number of support calls I can make?
  No, there is no limit to the number of support calls you can make within the support hours.
• What happens after the one-year period?
  You will have the option to renew your MOVEit Support Standard service to continue receiving support.
• Can I upgrade to a higher level of support?
  Yes, you can contact us to discuss options for upgrading your support level if needed.