Progress MOVEit Support Standard - 1 Year - Service

The Progress MOVEit Support Standard - 1 Year - Service is your go-to solution for ensuring that your MOVEit system operates seamlessly and efficiently throughout the year. This comprehensive technical support and maintenance service is designed specifically to keep your MOVEit solution running smoothly, allowing you to dedicate your resources to core business functions without the worry of system downtimes or unexpected issues. With predictable pricing and dedicated support, you can rest easy knowing that your MOVEit system is in capable hands.

• 10 x 5 Technical Support: Receive expert assistance during business hours, ensuring that your queries and issues are promptly addressed.
• Predictable Total Cost of Ownership: Effectively manage your expenses with transparent pricing, allowing for better budget allocation without unexpected financial surprises.
• Comprehensive Phone Support: Benefit from a dedicated phone support service to quickly resolve problems and gain insights on best practices, thus enhancing your operational capabilities.
• 1 Year Service Duration: Enjoy a full year of reliable support, ensuring that your MOVEit system is maintained for optimal performance.
• Increased Reliability: Minimize downtime and maximize system reliability with our dedicated support service, enabling you to achieve accurate results and seamless business operations.

Technical Details of Progress MOVEit Support Standard

• Service Duration: 1 Year
• Support Availability: 10 x 5 (Monday to Friday, excluding holidays)
• Support Channels: Phone support and email assistance

How to Install

To activate your Progress MOVEit Support Standard service, simply follow these steps:

1. Purchase the Progress MOVEit Support Standard - 1 Year - Service through an authorized vendor or directly from Progress.
2. Receive your confirmation and service activation code via email.
3. Log into your MOVEit administration console.
4. Navigate to the support services section and enter your activation code to enable your support service.
5. Once activated, start contacting our support team via phone or email for assistance and troubleshooting.

Frequently Asked Questions

• What is included in the Progress MOVEit Support Standard service? The service includes 10 x 5 technical support, phone assistance, and access to knowledge bases and resources for a full year.
• How do I contact technical support? You can reach our technical support team via the dedicated phone line or through email, as specified in your service confirmation email.
• Can I extend my service after one year? Yes, you can renew your Progress MOVEit Support Standard service before expiration to ensure continuous coverage.
• What happens if I experience a system issue? Simply contact our support team, and we will assist you in diagnosing and resolving the issue as quickly as possible.
• Are there any additional costs for support services? No, the support services are included in the annual fee for the Progress MOVEit Support Standard - 1 Year - Service.