Progress MOVEit Support Standard - 1 Year - Service

Introducing the Progress MOVEit Support Standard - 1 Year - Service, your ultimate solution for dependable technical support designed to ensure seamless file transfer and enhanced security. With this service, you can confidently manage your MOVEit environment, knowing that expert help is just a phone call away. This 1-year support package guarantees you complete peace of mind, allowing you to focus on your business without worrying about technical issues.

• Comprehensive Phone Support: Benefit from our dedicated phone support service that assists you in resolving any mishaps swiftly. Our knowledgeable support team is available to help you navigate through any challenges you may encounter, ensuring minimal downtime.
• 10 x 5 Availability: Enjoy access to our support services five days a week, ten hours a day. This ensures that you have reliable assistance during your core business hours, allowing you to manage your operations effortlessly.
• 1-Year Duration: With a full year of service, you can trust that your MOVEit environment is consistently monitored and supported, leading to increased reliability and performance. Our long-term support commitment means you can plan with confidence.
• Expert Technical Assistance: Our technical support team consists of experts well-versed in MOVEit solutions, ready to provide you with insights and solutions that enhance your experience and ensure optimal functionality.
• Peace of Mind: With Progress MOVEit Support Standard, you can focus on your business priorities while we take care of your technical needs. This service is designed to provide you with the confidence that your file transfer processes are secure and efficient.

Technical Details of Progress MOVEit Support Standard

Service Type: Technical Support
Service Duration: 1 Year
Support Hours: 10 x 5, Monday to Friday
Support Channels: Phone Support
Ideal for: MOVEit File Transfer Users

How to Install

1. Purchase the Progress MOVEit Support Standard - 1 Year - Service through our official website or authorized resellers.
2. Once your purchase is confirmed, you will receive an email containing your support service activation details.
3. Log into your Progress MOVEit account and navigate to the support section.
4. Enter the activation code provided in the email to activate your support service.
5. After activation, you can reach out to our support team by calling the number provided in your welcome email for any assistance you require.

Frequently Asked Questions

What is included in the Progress MOVEit Support Standard?

The Progress MOVEit Support Standard includes comprehensive phone support, helping you manage any technical issues that arise during your use of MOVEit.

How can I contact support?

You can contact our support team via the phone number provided in your welcome email after you activate your service. Our team is available to help you during support hours.

Is there a limit to the support I can receive?

No, there is no limit to the number of support requests you can make during your 1-year service duration. We are dedicated to assisting you as needed.

What if I need support outside of business hours?

Our standard support is available during 10 x 5 business hours. For support outside these hours, please consider upgrading to our premium support plan which offers 24/7 assistance.

Can I extend my support service after one year?

Yes, you can easily renew your Progress MOVEit Support Standard service before the expiration date to continue receiving uninterrupted support.