Description
The Progress MOVEit Support Standard is a comprehensive service designed to keep your MOVEit system running smoothly and efficiently for an entire year. This service provides you with technical support that ensures optimal maintenance, predictable total cost of ownership, and peace of mind, allowing you to focus on your business operations without the worry of system mishaps.
- 10 x 5 Phone Support: Enjoy direct access to technical support during business hours, ensuring you receive prompt assistance when needed.
- Predictable Costs: With a fixed annual service fee, you can budget accordingly without unexpected costs, making financial planning easier.
- Expert Technical Assistance: Our highly trained support team is available to help you troubleshoot issues and provide technical guidance to optimize your MOVEit experience.
- Maximize System Efficiency: Regular maintenance and support ensure that your MOVEit system operates at peak performance, minimizing downtime and maximizing productivity.
- 1-Year Duration: This service covers you for a full year, giving you peace of mind and the assurance that you have expert support when you need it.
Technical Details of Progress MOVEit Support Standard
- Service Coverage: 10 x 5 support
- Service Duration: 1 Year
- Service Type: Technical Support
- Support Method: Phone Support
- Service Features: Incident management, system monitoring, updates, and patches
How to Install
To activate your Progress MOVEit Support Standard service, follow these simple steps:
- Purchase the Progress MOVEit Support Standard service through our website or authorized reseller.
- After purchase, you will receive a confirmation email with your service details and activation instructions.
- Contact our support team during business hours to complete the activation process, using the information provided in the confirmation email.
- Once activated, your support service will be in effect, and you can start utilizing your 10 x 5 phone support.
Frequently Asked Questions
1. What does 10 x 5 support mean?
10 x 5 support means that you will receive technical assistance for 10 hours a day, 5 days a week, ensuring that you have access to help during your business hours.
2. Is the service available for more than one year?
Yes, you can renew your Progress MOVEit Support Standard service for additional years after the initial 1-year period.
3. What types of issues can I get support for?
You can receive technical support for a wide range of issues related to system performance, troubleshooting, installation questions, and guidance on best practices.
4. How do I contact support?
You can contact our support team via phone, using the number provided in your activation email. Support is available during business hours.
5. Will I receive updates and patches?
Yes, as part of the Progress MOVEit Support Standard service, you will receive timely updates and patches to ensure your system remains secure and functional.
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