Progress MOVEit Support Standard - 1 Year - Service

The Progress MOVEit Support Standard offers an exceptional technical support solution tailored to meet your business needs for an entire year. This comprehensive 10x5 support service is designed to efficiently resolve all technical issues, allowing you to concentrate on your core business operations without interruption. With direct access to professional phone support, expert assistance is always just a call away, ensuring maximum reliability and accurate solutions.

Key Features of Progress MOVEit Support Standard

• Comprehensive Technical Support: Gain access to extensive support for all your technical issues, with a team of experienced professionals ready to assist you whenever necessary.
• 10x5 Phone Support: Benefit from direct phone support during business hours, allowing you to resolve any problems quickly and minimize downtime.
• One-Year Service Duration: Enjoy a full year of dependable service, ensuring your systems operate smoothly and efficiently without disruption.
• Reliable Issue Resolution: Expect prompt resolution times that allow you to quickly return to your operations, avoiding unnecessary delays.
• Peace of Mind: Have confidence in knowing that reliable technical support is always available, enabling you to focus on your core business functions.

Technical Details

• Service Type: MOVEit Support Standard
• Duration: 1 Year
• Support Hours: 10x5 (10 hours a day, 5 days a week)
• Support Channels: Phone support available
• Target Users: Businesses utilizing Progress MOVEit solutions

How to Install

Installing the Progress MOVEit Support Standard is easy. Follow these steps:

1. Purchase the Support Standard through your preferred vendor.
2. Receive your confirmation email with support details and contact information.
3. Ensure you have access to the MOVEit environment that requires support.
4. Contact the support team using the phone number provided during business hours for immediate assistance.
5. Keep your service confirmation handy for reference during support calls.

Frequently Asked Questions

• What types of issues can I get help with? You can receive assistance with any technical issues related to Progress MOVEit applications, including configuration, troubleshooting, and best practices.
• Is the support available outside of business hours? The standard support is available 10 hours a day, 5 days a week. For 24/7 support, please inquire about additional options.
• How do I contact support? You can contact support via the phone number provided in your confirmation email during your designated support hours.
• Can I extend my support after one year? Yes, support can be renewed upon expiration by purchasing an additional year of the Progress MOVEit Support Standard.
• Is there a limit to the number of support calls I can make? There is no limit on the number of support calls; you can reach out for assistance as needed within your support hours.