Description
Enhance your software experience with the Progress MOVEit Support Standard - 1 Year - Service, designed to provide you with the technical assistance you need to keep your MOVEit system running smoothly. This support service guarantees optimal maintenance and ensures that you have reliable help when you need it most. With a predictable total cost of ownership and dependable service, you'll find peace of mind knowing that your system is in expert hands.
- Comprehensive Support: Enjoy 10 x 5 phone support that addresses any technical mishaps, ensuring you can resolve issues quickly and efficiently.
- One-Year Duration: The 1 Year service duration offers maximum dependability, allowing you to depend on our support for a full year without hesitation.
- Predictable Costs: With a predictable total cost of ownership, you can budget effectively without worrying about unexpected expenses related to system support.
- Expert Assistance: Gain access to knowledgeable support staff who can assist you with any inquiries or technical challenges you may encounter with your MOVEit system.
- Optimized System Maintenance: Keep your MOVEit system optimally maintained with regular updates and preventive measures included in the support service.
Technical Details of Product
- Service Type: MOVEit Support Standard
- Service Duration: 1 Year
- Support Availability: 10 x 5 (Monday to Friday, 10 hours per day)
- Support Channels: Phone support
- Focus: Technical assistance and system maintenance
How to Install
To make the most of the Progress MOVEit Support Standard, follow these simple steps:
- Purchase the Progress MOVEit Support Standard - 1 Year - Service through your preferred provider.
- Upon confirmation of your purchase, you will receive an activation code via email.
- Access the MOVEit support portal and log in using your MOVEit account credentials.
- Enter the activation code to activate your 1 Year support service.
- Familiarize yourself with the support resources available, including how to contact support for assistance.
Frequently Asked Questions
What does the 10 x 5 support mean?
The 10 x 5 support means that you will have access to phone support for 10 hours a day, five days a week, ensuring that you can get help during regular business hours.
Is the support available on weekends?
Unfortunately, the standard support package does not include weekend support. However, you can reach out for assistance during the specified 10 x 5 hours.
What kind of issues can I get support for?
You can get support for a wide range of technical issues related to your MOVEit system, including installation problems, troubleshooting errors, and guidance on best practices.
Can I renew my support service after the year is over?
Yes, you can renew your MOVEit Support Standard service at the end of your one-year period to continue receiving assistance and system maintenance.
How do I contact support?
You can contact support via the phone number provided upon activation of your service. Make sure to have your customer information ready for faster assistance.
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