Progress MOVEit Support Standard - 1 Year - Service

If you are in search of a reliable and comprehensive support service for your Progress MOVEit system, look no further than the Progress MOVEit Support Standard - 1 Year - Service. This product is specifically designed to ensure that your MOVEit system operates at peak performance throughout the year. With a robust support framework and a focus on maintaining optimal system functionality, this service is a must-have for organizations aiming for seamless operations and minimal downtime.

• Comprehensive 10 x 5 Phone Support: Benefit from expert phone support during standard business hours, ensuring that you have access to professional assistance when you need it most.
• Predictable Total Cost of Ownership: Avoid unexpected expenses with a clearly defined service plan that allows for budget-friendly maintenance without compromising on support quality.
• Dependable 1-Year Service Duration: Enjoy peace of mind with a full year of support that covers a wide range of potential issues, ensuring your system remains reliable and efficient.
• Expert Troubleshooting Assistance: In the event of mishaps, our support team is ready to help you navigate and resolve any issues quickly and effectively.
• Maximized System Performance: Regular updates and technical support ensure that your MOVEit system maintains its optimal performance and security, allowing your organization to focus on its core activities.

Technical Details of Product

• Service Type: Progress MOVEit Support Standard
• Duration: 1 Year
• Support Hours: 10 x 5 (Monday to Friday)
• Includes: Phone support for technical issues
• Focus: System maintenance, troubleshooting, and updates

How to Install

Installation of the Progress MOVEit Support Standard is straightforward. Follow these steps to ensure a smooth process:

1. Contact your Progress representative to purchase the Support Standard package.
2. After purchase, you will receive confirmation and a support ID via email.
3. Access the support portal using your support ID to register your MOVEit system.
4. Familiarize yourself with the resources available, including user guides and troubleshooting tips.
5. Once registered, you can start using your phone support service whenever necessary.

Frequently Asked Questions

What is included in the Progress MOVEit Support Standard service?

The service includes 10 x 5 phone support, troubleshooting assistance, and regular system maintenance guidance to ensure your MOVEit system runs efficiently.

Is the service suitable for small businesses?

Yes, this service is designed to cater to organizations of all sizes, providing essential support to ensure business continuity.

Can I renew the service after one year?

Absolutely! The Progress MOVEit Support Standard can be renewed annually to continue receiving support and maintenance services.

What types of issues can be resolved through phone support?

Our phone support covers technical issues related to system configuration, troubleshooting, and usage queries, ensuring that you have the help you need at your fingertips.

How do I contact support if I have an issue?

You can contact support through the provided phone number that will be given in your service confirmation email. Make sure to have your support ID ready for efficient assistance.