Progress MOVEit Support Standard - 1 Year - Service

Experience unparalleled support and maintenance efficiency with the Progress MOVEit Support Standard - 1 Year - Service. Designed to enhance your technical service experience, this offering provides comprehensive assistance to ensure smooth operation and reliability for your MOVEit software solution.

• 10 x 5 Technical Support: Benefit from extensive support available 10 hours a day, 5 days a week, ensuring that you have access to expert assistance when you need it most.
• Phone Support Service: Our dedicated phone support service allows you to promptly resolve any mishaps. With just a call, our trained technicians are ready to guide you through any technical difficulties you face.
• 1-Year Service Duration: Enjoy peace of mind with a full year of coverage, ensuring that your MOVEit solution is always up-to-date and functioning optimally. This duration guarantees maximum dependability.
• Usability Features: The Progress MOVEit Support Standard includes enhanced usability features, making it easier for you to manage and navigate your technical support needs effectively.
• Accurate Results: Our support service is dedicated to ensuring that you achieve accurate results with your MOVEit applications, enhancing productivity and operational efficiency.

Technical Details of the Product

• Service Type: Technical Support
• Duration: 1 Year
• Support Hours: 10 x 5 (Monday to Friday)
• Service Method: Phone Support
• Target Audience: Organizations using Progress MOVEit Solutions

How to Install

To activate your Progress MOVEit Support Standard service, follow these simple steps:

1. Purchase the Progress MOVEit Support Standard service through an authorized reseller or directly from Progress.
2. Receive your support service activation details via email, including a unique support code.
3. Contact the Progress support team during the designated support hours, providing them with your activation details.
4. Follow their instructions to register your service and begin enjoying uninterrupted technical support.

Frequently Asked Questions

1. What is covered under the Progress MOVEit Support Standard service?

The service covers technical assistance for MOVEit software, including troubleshooting, software updates, and user guidance.

2. How do I reach support?

You can reach support via phone during the 10 x 5 support hours. Be sure to have your service activation details ready for quick assistance.

3. Can I renew my support service after the first year?

Yes, you can renew your Progress MOVEit Support Standard service annually to continue receiving technical support and maintenance.

4. Is this support available for all Progress MOVEit products?

The Progress MOVEit Support Standard service is specifically designed for users of the MOVEit family of products. Ensure your product is included in the coverage before purchasing.

5. What happens if I encounter an issue outside of support hours?

For issues encountered outside of support hours, you can leave a message with details, and a support representative will get back to you during the next available support hours.