Progress MOVEit Support Standard - 1 Year - Service

Experience unparalleled support with the Progress MOVEit Support Standard - 1 Year - Service. This comprehensive service is tailored to provide businesses utilizing the MOVEit platform with dedicated assistance and extensive technical support to ensure smooth operations and quick issue resolution. Whether you are a small business or a larger enterprise, our support service is designed to give you peace of mind, confidence, and efficiency in managing your MOVEit environment.

• Comprehensive Technical Support: Our MOVEit Support Standard offers extensive technical assistance, ensuring that you have access to expert help whenever you need it. This service covers a full range of technical issues, allowing you to focus on your core business while we handle the complexities of your MOVEit environment.
• 10 x 5 Phone Support: Enjoy the convenience of phone support available for 10 hours a day, 5 days a week. Our dedicated support team is just a call away, ready to resolve your queries and provide guidance to ensure your MOVEit experience is as seamless as possible.
• Annual Service Duration: With a one-year service agreement, you can be certain of continuous support and reliability. This duration is designed to maximize efficiency and maintain precise results across your operations, so you can utilize MOVEit to its fullest potential without interruptions.
• Peace of Mind: Knowing that you have professional support at your disposal gives you the confidence to navigate your technical challenges without stress. Our service is tailored to meet your needs and ensure that you can concentrate on what matters most—growing your business.
• Rapid Issue Resolution: Our support team is committed to resolving issues quickly and effectively. With our MOVEit Support Standard, you can minimize downtime and keep your operations running smoothly, enabling you to provide reliable service to your clients.

Technical Details of the Product

• Service Type: MOVEit Support Standard
• Duration: 1 Year
• Support Hours: 10 x 5
• Support Channels: Phone Support
• Target Audience: Businesses utilizing Progress MOVEit for secure file transfer and automation

How to Install

Installing the MOVEit Support Standard is straightforward. Upon purchase, you will receive confirmation and access instructions by email. Follow these steps for a seamless setup:

1. Check your email for your service confirmation and unique support registration code.
2. Visit the Progress MOVEit support portal and log in or create a new account using your registration code.
3. Familiarize yourself with the support resources available, including documentation, FAQs, and contact information for phone support.
4. Contact our support team for any setup assistance you may require; they are available during 10 x 5 support hours.

Frequently Asked Questions

• What is included in the MOVEit Support Standard? The MOVEit Support Standard includes technical support for the MOVEit platform, access to phone support during business hours, and ongoing assistance for the duration of the service period.
• How do I contact support? You can contact our support team via phone during our 10 x 5 support hours. You can also access our online resources for additional support options.
• Can I renew my support service after one year? Yes, you can renew your MOVEit Support Standard service before the expiration date to ensure continuous support.
• What happens if I encounter an issue outside of support hours? If you encounter an issue outside of support hours, we recommend utilizing our online resources, FAQs, and community forums until support services resume.
• Is there a limit to the number of support incidents I can report? No, there is no limit to the number of support incidents. You can reach out for assistance as frequently as needed throughout your service period.