Description
Discover the essential service you need for seamless operations with Progress MOVEit Support Standard. This 1 Year service offers unparalleled technical support, ensuring your organization remains productive and efficient. With a focus on resolving technical issues promptly, this service is designed to give you peace of mind, allowing you to focus on what truly matters – your business.
- Comprehensive Technical Support: Enjoy dedicated assistance for all your technical queries and issues, ensuring smooth functionality of your MOVEit software.
- Phone Support Availability: Benefit from our dependable phone support service, available during business hours, providing you immediate assistance when you need it.
- 1 Year Service Duration: This annual service plan guarantees ongoing support, maximizing your productivity and minimizing downtime.
- 10 x 5 Coverage: Receive support from our expert team five days a week, ensuring that your critical business operations run without a hitch.
- Peace of Mind: With Progress MOVEit Support Standard, you can focus on your business while we handle the technical challenges, giving you confidence in your operations.
Technical Details of Progress MOVEit Support Standard
- Service Type: Technical Support
- Duration: 1 Year
- Support Hours: 10 x 5 (Monday to Friday)
- Support Method: Phone
- Target Users: Organizations using MOVEit software
How to Install Progress MOVEit Support Standard
To activate your Progress MOVEit Support Standard service, follow these steps:
- Purchase the service through our authorized distributor or website.
- Upon confirmation of your purchase, you will receive a service activation code via email.
- Log in to your MOVEit account and navigate to the support services section.
- Enter your activation code to register your support service.
- Once registered, you will receive a confirmation email outlining the details of your support coverage.
Frequently Asked Questions
1. What is included in the Progress MOVEit Support Standard service?
The service includes comprehensive technical support, phone assistance during business hours, and updates on your MOVEit software for a full year.
2. How can I contact support if I encounter an issue?
You can reach our support team via the designated phone number provided upon service activation.
3. Is the support available outside of normal business hours?
No, the Progress MOVEit Support Standard offers support from Monday to Friday, 10 x 5. For after-hours support, please explore our premium support options.
4. What happens after my 1 Year service period ends?
At the end of your service period, you will have the option to renew your service to continue receiving support.
5. Can I upgrade my support plan?
Yes, you can contact our sales team to discuss available options for upgrading your support plan at any time.
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